- Walgreens expanding scope of retail pharmacy experience and services heading into fiscal 2014
- Rite Aid posts third consecutive quarterly profit as company expands Wellness+
- Aetna taps former Walmart exec Dijuana Lewis to lead Consumer Products and Enterprise Marketing organization
- Walmart makes plans for three new U.S. manufacturing projects
- CVS' Merlo: Health reform to benefit business in 2014
NEW YORK — There may be a new metric to track retail success or failure, according to a Motley Fool article posted Wednesday — employees per thousand square feet. The metric helps draw a correlation between service and sales productivity.
Fool author Jacob Roche observed that while Walmart has increased its total square footage by 23% between 2007 and 2012, the company only grew its workforce by 5% in that timespan. "As a result, stores are having trouble keeping shelves stocked and customers are taking their business elsewhere," he wrote.
In 2012, Walmart fielded 2.1 employees for every 1,000 square feet. Another retailer, Safeway, had 2.2 employees per 1,000 square feet. Roche compared those numbers to Whole Foods, which predicates its business on a higher level of customer service and fields 5.7 employees per 1,000 square feet.