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Pharmacists, nurses prove most effective in promoting Rx adherence

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A CVS Caremark-sponsored study looking at in-person, electronic, telephone, fax and mail communications that counsel patients to stay on their medications found that pharmacists in a retail setting are the most influential healthcare “voices” in promoting medication adherence.


The research, based on a review of more than 40 years of studies published in medical journals, found that pharmacists engaged in face-to-face discussions with patients in a store were twice as effective in boosting adherence rates as programs in which pharmacists talk with patients on the telephone.


Researchers also found that nurses talking with patients as they are discharged from a hospital are the second most influential voice in getting patients to take their medications as prescribed.

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