Content about Business models

September 25, 2012

The predictability of the chain store shopping experience has long been both a strength and weakness. The quality and experience may be predictably good, but can a shopper have a warm relationship with a store that treats everyone the same?  

August 20, 2012

Reports: SpotOn rolls out tablet-based loyalty program network

A new network allows customers to use tablets to participate in customer loyalty programs, according to published reports.

October 14, 2011

Rite Aid's Wellness+ loyalty program wins 2011 LEADER Award

Rite Aid's customer loyalty card program has received recognition from a trade organization that focuses on marketing practices that use technology, Rite Aid said Friday.

November 17, 2010

New Mintel research sheds light on customer-loyalty program relationship

Instant gratification translates well among customers that seek incentives for their participation in loyalty programs,...