Content about Electronic commerce

November 28, 2011

The recession grinch may have to pack it up this holiday season, as initial spending indicated that this year's holidays are on track toward some pretty significant growth as compared with last year.

November 28, 2011

A coalition of retail organizations, including the National Retail Federation, the Food Marketing Institute and the National Association of Convenience Stores, have filed a lawsuit charging that the Federal Reserve failed to comply with a new law requiring it to reduce fees bank charge retailers when shoppers use credit cards.

November 28, 2011

Getting a product noticed by a retail buyer or a paying customer in today’s environment is difficult to say the least. Unless you are a Fortune 100 company or you are lucky enough to have a mega-media budget, just getting an appointment with a retail buyer can be difficult.

November 22, 2011

In line with the unveiling of its Cyber Monday offerings, Kmart parent company Sears Holdings announced the debut of enhanced features across its e-commerce and m-commerce platforms.

November 21, 2011

Online retailers this year are putting a heavy emphasis on promotions during the Thanksgiving holiday through Cyber Monday, according to a new Shop.org survey.

November 18, 2011

Almost 2-in-5 people plan to shop Cyber Monday — the Monday after Thanksgiving when online retailers historically offer steep discounts and special promotions — according to a Consumer Pulse study of more than 1,400 U.S. consumers conducted by Boston-based custom research firm Chadwick Martin Bailey and iModerate Research Technologies that was released Friday.

November 17, 2011

Up to 152 million people plan to shop Black Friday weekend, compared with the 138 million who planned to do so last year, according to a preliminary Black Friday shopping survey, conducted for the National Retail Federation by BIGresearch.

November 17, 2011

Consumer loyalty isn't driven by rewards programs but shopping experiences that create strong psychological connections, according to a new report from PwC.

November 16, 2011

Hamacher Resource Group on Tuesday announced the development of a digital home healthcare product library containing product attributes that easily can be searched and sorted to streamline identification and ordering.

November 11, 2011

With the holiday season fast approaching, there has been a significant amount of press coverage regarding the role mobile devices will play in driving retail sales this season. The consensus is that mobile devices are changing the shopping landscape, and that the 2011 holiday season will be the tipping point — the year that consumers widely integrate mobile devices into their shopping routine.

November 10, 2011

Online retail spending reached $36.3 billion for third quarter 2011, up 13% from last year, according to comScore.

November 10, 2011

According to the National Retail Federation’s annual Return Fraud Survey, completed by loss-prevention executives at 103 retailers, the retail industry will lose an estimated $3.5 billion to return fraud this holiday season, down from $3.7 billion last year.

November 7, 2011

A regional supermarket chain is looking to enhance its customers' shopping experience with the introduction of a new mobile application.

October 28, 2011

The third annual Mobile Audit, released Thursday by e-commerce and digital marketing company Acquity Group, found that mobile adoption is on the rise. In fact, the percentage of retailers with a mobile site reached 37% in 2011, up from 12% in 2010 and only 4% in 2009 — a 210% increase over the past year alone.

October 20, 2011

As many as 71% of consumers earning less than $100,000 per year are planning to trim back their spending this holiday season, according to new research, “Holiday Shopping 2011,” released Tuesday by SymphonyIRI Group.

October 14, 2011

Target announced that Steve Eastman, president of Target.com, left the retailer to pursue other opportunities. Eastman’s departure follows a late August relaunch of Target.com.

October 13, 2011

Online retailer Amazon is testing robotic delivery lockers that people can use to receive items they order from the website, according to published reports.

October 3, 2011

The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

September 30, 2011

Retailers and their customers will save billions of dollars when new Federal Reserve regulations cutting debit card swipe fees roughly in half take effect this weekend, the National Retail Federation said.

September 21, 2011

Sales of cosmetics and toiletries through alternate channels have soared, growing by nearly $1 billion since 2005, according to consulting and research firm Kline & Co., and more double-digit growth is expected as consumers increasingly opt for the convenience of at-home shopping to meet their beauty needs.

September 13, 2011

For every $100 in fraudulent transactions, retailers incurred a “true” cost of $230, according to a new study released Tuesday by LexisNexis Risk Solutions.

August 24, 2011


Retailers, expecting thrifty behavior from consumers, are starting the back-to-school season with early promotions. “Retailers are already running door-buster promotions,” said Perry Smith, an analyst with the NPD Group.

August 24, 2011

Winn-Dixie has selected IBM point-of-sale and self-checkout technology to help transform customer service, speed innovation and increase the operational efficiency of 484 Winn-Dixie store locations and other store formats across the southeastern United States, IBM reported.

August 23, 2011

New data released Friday by Motista suggests that retailers should look beyond the traditional set of holiday emotions, such as family and giving, to understand what’s really motivating consumers to spend more.

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