Content about Information technology management

April 22, 2013
Investigation into Schnucks card-hacking incident nears end

More than 2 million credit and debit cards at nearly all of Schnuck Markets' stores may have been compromised as part of a recent hacking incident, the company said.

April 21, 2013
Bricks imitate clicks imitate bricks to catch attention, wallet share of omnichannel shopper

According to research, ownership of smartphones and tablets in particular have grown rapidly over the past couple of years, and that has created a multi-headed omnichannel hydra of a customer who retailers across all channels are desperately trying to appease.

April 19, 2013
Amazon's health and wellness bid a forward-looking strategy

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store.

February 13, 2013
Shopkick, citing Nielsen data, stakes claim as leading shopping app

Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012.

January 17, 2013
Smartphone, tablet picture takers can print directly to nearest Walgreens location through new HP app

HP this week announced that customers can now print directly from their smartphone or tablet to more than 8,000 Walgreens stores through the HP Public Print Locations network.

August 30, 2012
Amazon.com to begin collecting sales taxes for purchases made in Pennsylvania

Online giant Amazon.com will begin collecting a 6% state sales tax on purchases being shipped to Pennsylvania beginning Sept. 1, according to published reports.

August 30, 2012
Retailers in Pa. and Calif. no longer swimming against a sales tax undercurrent

As of Sept. 1, some 1.2 million Pennsylvanians will be able to go to bed at night secure in the knowledge that their jobs won't be drowned out by some online juggernaut. And by the middle of September, 3.1 million Californians will be able to breathe that same sigh of relief.

July 27, 2012
IBM: 2012 holiday shopping season to be 'the year of mobile'

IBM's fifth annual "Online Retail Holiday Readiness" report has uncovered that 2012 may just be the year of mobile.

June 20, 2012
Kerr Health shifts to single platform for data analytics

Kerr Health has integrated its specialty pharmacy and long-term care data into BioMed Intelligence's data warehouse solution, BMI said.

June 15, 2012
Drug Store Shopping Report Card

This month, DSN C2B Mobile Insights presents the Drug Store Shopping Report Card. We asked our C2Bers to rate their most recent trip to the drug store — or wherever it is they go primarily to shop for pharmacy and health and beauty items. We received more than 1,500 responses from all over the country.

April 27, 2012
Former Drugstore.com CEO heads to Groupon

Groupon on Friday named Kal Raman to the role of SVP Americas.

April 16, 2012
How consumers choose a primary pharmacy

Given all the attention around the hotly contested Express Scripts-Medco merger, we thought we’d ask our C2B consumer reporters, if all things were equal and every pharmacy accepted their insurance, what would be the most important factors in choosing a pharmacy? Ninety-four percent said location/convenience, followed by customer service (50%). That's just a taste of what they told us.

March 16, 2012
Nielsen: During holiday season, retail apps, websites reached nearly two-thirds of consumers

During the 2011 holiday season, the top retail applications and websites combined — including Amazon, Best Buy, eBay, Target and Walmart — reached nearly 60% of smartphone owners, according to Nielsen.

March 9, 2012
Shopping health and beauty online

In the first DSN/C2B Mobile Insights report, we examine what consumers think about shopping for health and beauty online vs. brick-and-mortar retailers. Overall, nearly 8-of-10 consumers bought health-and-beauty-aid items online in the past year. Did they leave your store to buy? Did they use their smartphones to make a purchase and use YOUR STORE as a “showroom” for ANOTHER RETAILER’S website?

1) Have you purchased a health or beauty product online in the past year?

January 16, 2012
AisleBuyer upgrades mShop platform

AisleBuyer has unveiled the latest edition of its commerce platform and self-checkout application.

November 30, 2011
NRF calls for sales tax fairness for brick-and-mortar, online retailers

Internet retailers have an unfair advantage over Main Street merchants when it comes to sales tax, and legislation may be the solution to help level the playing field, according to the National Retail Federation.

October 14, 2011
Target announces departure of Target.com president

Target announced that Steve Eastman, president of Target.com, left the retailer to pursue other opportunities. Eastman’s departure follows a late August relaunch of Target.com.

October 13, 2011
Report: Amazon tests public delivery lockers in Seattle, New York retailers

Online retailer Amazon is testing robotic delivery lockers that people can use to receive items they order from the website, according to published reports.

August 1, 2011
Retailers look to own multichannel consumers

Traditional retailers today are marshalling their online resources to complement their brick-and-mortar stores, and retail pharmacies have an opportunity to use websites, social networking, smartphone applications and various combinations thereof to own multichannel customers.

July 11, 2011
Report: Amazon poses threat to brick-and-mortar retailers

A story on the Wall Street Journal’s MarketWatch, published Monday, identified Amazon.com as the latest value-oriented retailer to pose challenges to more traditional brick-and-mortar retailers.

May 26, 2011
GNC adds PayPal’s Mobile Express Checkout

General Nutrition Centers has added PayPal's Mobile Express Checkout to its mobile site.

April 25, 2011
Papyrus display adds 
distinction to DR card aisle


The new-look Duane Reade stores feature a special Papyrus section in the greeting card aisle. Papyrus — known for its posh collection of greeting cards, gift wrap, stationery and other unique gift products — certainly has lent an air of distinction to the department with its upscale fixtures and sleek design.


Cards for all occasions, including birthdays, anniversaries and weddings, are merchandised attractively in the more than 8 ft. of space devoted to the section.

March 4, 2011
Guest Column: Promotion optimization lures shoppers

A funny thing happened on the way to the cash register. A coveted diabetic shopper intent on saving money saw promotions that resonated with value. She was hooked.

On this trip, promotions influenced her to expand her basket from just insulin to related care items, foot cream and a sugar-free treat. It was as if the retailer and suppliers completely understood her daily regimen, lifestyle, shopping behaviors, willingness to spend and purchase triggers. Indeed, they did.

How? They mastered the process of promotion optimization.

February 1, 2011
Photo trends shift; focus turns to cards, books

As photo processing continues to evolve, retailers are finding new ways to make the department profitable. Bing Liem, VP sales for Fujifilm North America, said retailers need to re-evaluate their existing on-site photo business.


December 27, 2010
New IRS guidance allows continued use of FSA/HRA debit cards to pay for OTCs

The IRS issued new guidance Dec. 23 that enables consumers to continue to use flexible spending and health reimbursement account debit cards to purchase prescribed OTC products.

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