Content about Kelly Barnes

April 9, 2013
Healthcare organizations can take better advantage of customer reviews, study finds

More Americans are looking for reviews and ratings to guide their healthcare decision-making as they spend more of their own money on health care, but they're not finding what they need, according to a new report by PricewaterhouseCoopers.

January 9, 2013
Consumerism, budgets, ACA issues to weigh on healthcare industry in 2013

Ten issues will take center stage as the healthcare industry moves to meet the requirements of the Patient Protection and Affordable Care Act, according to a new report by PricewaterhouseCoopers.

May 16, 2012
Industry use of social media ‘miniscule’

Social media opens many new opportunities for healthcare organizations to engage consumers and is changing the nature of healthcare interaction, according to a new report by Pricewaterhouse­Coopers’ Health Research Institute.


April 18, 2012
Healthcare organizations lag in social media activity, study finds

Social media open many new opportunities for healthcare organizations to engage consumers and are changing the nature of healthcare interaction, according to a new report by PwC's Health Research Institute.

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