Going fresh has emerged as one of the biggest trends in the retail pharmacy business, but due to various limitations — including smaller store size and disproportionate space devoted to such traditional categories as over-the-counter medicines and beauty — fresh food generally has meant such items as salads and fresh fruit.
Shoplifting, employee or supplier fraud, organized retail crime and administrative errors cost the retail industry $41.7 billion in the United States in 2011, representing 1.6% in sales, according to the Global Retail Theft Barometer released Tuesday by Checkpoint Systems.
Trips are up, but baskets are down, Kroger reported Friday morning, along with positive second-quarter results. Gas sales also are up with the decline in fuel prices, which is an item Kroger continues to use as a stickiness factor with its loyalty card program.
Economic troubles and an interest in saving money are just two of the growing number of reasons why it behooves nontraditional retailers to start thinking about offering fresh food in their stores, especially pharmacy retailers.
The 19th century British writer William Hickson may have written, “If at first you don’t succeed, try, try, try again,” but he only had half the story. By all means, try again, but don’t do the same thing over and over and expect different results.
Increasingly, chains that traditionally have not been major forces in food retailing are making bigger commitments than ever to fresh — including meat, produce and dairy — in an effort not only to help solve the nation’s growing health crisis and expand Americans’ access to nutritious food options, but also to create new reasons for customers to shop their stores.