September 9, 2013

The Drug Store News Group recently spoke with Judy Blatman, SVP communications for the Council for Responsible Nutrition, to discuss the communication and advocacy roles CRN conducts on behalf of the industry. "It's important that whatever we do defines a responsible industry," Blatman said. "And so we work on initiatives that put us front and center with the media, [making] us a respected voice in the scientific community, on Capitol Hill and in the international arena."

August 27, 2013

How can retail pharmacy play a greater role in battling the nation's prescription drug abuse epidemic? Data. To shed light on how CVS Caremark tapped its extensive prescribing database to identify signs of potential inappropriate prescribing, CVS Caremark¹s Troy Brennan talked with DSN about the program and the ongoing efforts to combat prescription drug abuse.

August 20, 2013

A pair of pharmacists from Whitsett, N.C., were the winners of a special text-to-vote competition to highlight independent pharmacy best practices at the Cardinal Health 2013 Retail Business Conference.

August 5, 2013

David Houle sometimes brings up a quote from the famed cyberpunk fiction author William Gibson: "The future is already here. It just hasn't been evenly distributed yet." Houle recently talked with DSN about how this applies to health care, noting that "We won't call it health care. We'll call it health management."

August 5, 2013

Rob Hooper, national sales manager for OTC with Actavis Pharmaceutical, sat down with DSN to discuss how Actavis is preparing for the inaugural NACDS Total Store Expo. Actavis Pharmaceutical, one of the leaders in the OTC private label industry and recently acquired by Watson Pharmaceutical, plans to leverage its extensive experience within the prescription medicine business to offer best-in-class options across store brand products.

August 5, 2013

As drug store chains like Walgreens, Duane Reade, Rite Aid and Bartell Drugs — not to mention a few independents as well — go upscale, one of the noticeable changes they make is to the beauty department. But a key element, beauty futurist Jeanine Recckio told DSN, is "retailtainment." In other words, beauty should be fun, and as more pharmacy retailers understand that, the line that divides their beauty departments from those of specialty and department stores will become increasingly thin.

August 5, 2013

Martha Stewart characterized the aging of America as a “silver tsunami” that will have older Americans surfing the web for all things health and wellness in this exclusive interview with DSN. Fresh from publishing “Living the Good Long Life,” Stewart has partnered with Inergetics on her own line of supplements at the inaugural NACDS Total Store Expo. Listen in as she provides her take on realizing a healthy lifestyle.

August 5, 2013

Sandra Canally, president and founder of the Compliance Team, one of 10 CMS-approved agencies to accredit all DMEPOS, sat down with DSN to discuss the business of diabetes supplies and durable medical equipment and why this is still a sound business opportunity for independents and regional operators to pursue.

August 5, 2013

As younger generations and even older people become more wired - and wireless - they will demand greater convenience in how they get their products. As an example of things to come, Doug Stephens tested eBay Now, a service from the online retailer that allows somebody to order an item with a mobile device and have it delivered anywhere, whether it's a permanent address or — as Stephens found — a park bench. Stephens is currently working on a TV series about the future of retail.

August 5, 2013

Can one of the nation’s premier specialty pharmacies maintain its focus on each patient it serves while simultaneously smashing its own growth records and reaching national power-player status in the rarified world of specialized medication services?

August 5, 2013

So is it true that all leaders have vision? Or put another way, can leaders be effective without vision? asks Dave Wendland, VP of Hamacher Resource Group. My instincts suggest that a prerequisite to effective leadership is the ability to create and ignite vision.

August 5, 2013

Pharmacists are likely to play an even greater role in patients' health care than they do now, possibly branching into services like shots and checkups, Jim Carroll told DSN. Technology will play a greater role as well, as there is greater connectivity with home medical technology devices and the Internet that changes the relationship between patients, doctors and pharmacists. "I think we're going to see this fascinatingly strange, very connected world appearing in every aspect of retail, and it's all driven by mobile devices," Carroll said.

August 5, 2013

The Council for Responsible Nutrition celebrates its 40th anniversary this fall. DSN sat down with president and CEO Steve Mister to discuss what the supplement category was like four decades ago, and how the association is setting the stage for four decades from now.

August 5, 2013

A growing number of cities — including Seattle, where Glen Hiemstra lives — are ditching the 1950s highways-and-suburbs school of development and embracing dense city centers and walkable communities. One of the biggest things people want to walk to is a place to get food, Hiemstra told DSN. Drug stores' approach to food has often been similar to that of convenience stores, but changing living patterns mean that fresh foods and prepared foods could become more common, making the drug store a destination for everything from fruit salad to sushi. In addition, 3D printing could grow in importance as drug stores use it to create small products and components, as well as on-demand items for customers, saving storeroom space in the process.

August 2, 2013

Winston-Salem, N.C.-based Inmar is a company that has developed a digital promotion platform that it describes as an end-to-end system to allow markets to create, launch and manage digital offers. Jeff Pepperworth, president of Inmar's healthcare network, recently spoke with Drug Store News about the company and its products, which it will showcase next month at the National Association of Chain Drug Stores' Total Store Expo in Las Vegas.

August 1, 2013

Alissa Hsu Lynch, VP, GM for Valeant Consumer Products, recently talked with Drug Store News about the company's unique marketing approach behind the CeraVe brand and shared her insights on some of the hottest skin care trends on the horizon.

July 24, 2013

Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.

July 23, 2013

Emdeon's Gene Boerger said pharmacies are busily expanding into providing medical services, including providing basic healthcare screenings and immunization services. As a result, they are becoming healthcare providers, over and above their traditional roles. But just how well they are able to integrate within the healthcare continuum over the long term depends upon the strength of the bonds they are able to build with payers and medical providers … and those relationships are rooted in data connectivity.

July 17, 2013

If retailers and brand manufacturers want to unravel the mystery and unlock the opportunity of the omnichannel consumer, they need to “take a step back and think like the consumer,” Rhonda Johnson, chief customer officer, Merck Consumer Care, told DSNTV in a special edition of DSN Executive Viewpoints.

July 16, 2013

AccentHealth's Dan Stone and PatientPoint's Tom McGuinness, co-founders of the Point of Care Communication Council, sat down with DSN before the group's inaugural meeting. The new association couldn't have come at a better time as healthcare providers look forward to the kind of outcomes-based medicine practice that will be driven by the Jan. 1, 2014 implementation of the Patient Protection and Affordable Care Act. Because in an effort to achieve those better outcomes at the patient level, practitioners will need more health information at the point of care.

July 11, 2013

Gabe Trahan, NCPA senior director of store operations and marketing, sometimes wears red sneakers when he speaks to an audience to drive home an idea: It may be comfortable to you, the owner, but to the audience or customer, those red sneakers detract from the overall experience. Listen in as DSN talks with Trahan about the red sneakers many independent operators have across their front-end.

July 10, 2013

Since the relaunch of the Health Mart franchise in 2005, Health Mart’s road to success has shifted into high gear. Today, Health Mart continues to serve as a key to better pharmacy health with its enhanced suite of tools, resources and solutions to ensure that its members can continue to compete and thrive in the ever-evolving landscape of retail pharmacy.

July 10, 2013

DSN had the opportunity to speak with Christian Tadrus, who has been the pharmacist at Sam’s Health Mart in the Colombia, Mo. area, since 1997. Tadrus, a member of McKesson’s Sponsored Clinical Services pharmacy network, participates in a number of adherence support programs, including the award-winning Pharmacy Intervention adherence coaching program, StudyLink patient recruitment for clinical trials program, and the RxRapid Response pharmacist survey program.

July 9, 2013

Office-supply chain Staples has unveiled a new omnichannel concept store. The company has opened two smaller footprint stores in Norwood, Mass., and Dover, Del., that feature touchscreen kiosks that allow customers to order more than 100,000 items.

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