2025 NACDS Annual: 7 Minutes With Shoppers Drug Mart's Dave Puri

At the 2025 NACDS Annual meeting, DSN sat down for a conversation with Dave Puri, senior vice president of pharmacy at Shoppers Drug Mart, a Canadian retailer that is pursuing a new retail model where pharmacists provide limited health care.

Puri spoke about the company's rapid expansion into care clinics, after piloting the first location in a grocery store in Lethbridge, Alberta. Following the success of that pilot, the retailer introduced clinics across provinces and created a new “Care Concierge” role to streamline patient intake and support pharmacists in delivering care. In 2023, Shoppers Drug Mart began integrating these clinics into all new store builds, reimagining pharmacy workflows with enhanced technology and patient-focused layouts.

Puri spoke about what the company has learned about pharmacy's healthcare role and what's possible in the future. Additionally, the executive spoke about how the company connects the pharmacy/health part of the store to the wellness and beauty categories.

Watch the full video above.