Agility, speed and deeper connections
Dan Mack discusses how the COVID-19 pandemic has made speed, experimentation and agility imperatives for companies who want to succeed and deliver on customer expectations.
Committing to look in the mirror, and walk in the light
NACDS president and CEO Steve Anderson offers a statement on racism and discusses how the organization is committing itself to diversity and inclusion efforts to help members better serve their team members and communities.
Editor’s Note: Sharing our gratitude
DSN editor in chief Seth Mendelson shares his gratitude for retail companies and employees working the frontlines during the COVID-19 pandemic.
Editor’s Note: Rising to the challenge
DSN editor in chief Seth Mendelson discusses how retailers — from executives to store-level personnel — are stepping up to help consumers get what they need during the coronavirus pandemic.
In the Aisles: Curbside pickup's big break
Dan Ochwat examines how savvy shoppers have been leveraging curbside pickup at Kroger, Whole Foods, Target, Walmart and other retailers for some time, prior to the coronavirus pandemic.
In the Aisles: Virtual connections
Dan Ochwat examines how COVID-19 has led retailers and suppliers to get creative about connecting virtually in the wake of several postponed or canceled industry events.
New imperatives for catering to shoppers' health needs
David Orgel discusses the opportunity retailers have to support consumer behaviors around health and nutrition that have changed as a result of the COVID-19 pandemic.
Food and drug retailers lead the way back
Columnist David Orgel discusses the ways that COVID-19 has seen retailers hone their skills in crisis operations and why they must retain these capabilities for the future.
