How IMMUSE™ Inspires & Empowers The Immune System’s “Key Leaders”
Activating function at a cellular level for year-round support.
How pharmacists can find ways to increase efficiency, streamline essential duties
Chirag Patel, PharmD, senior product manager for FDB, discusses how the retail pharmacist’s role has changed in recent years.
Drug stores’ expanding role in consumer wellness
Leana Salamah, vice president of marketing at the International Housewares Association, discusses how drug stores have always been a purveyor of curative wellness for consumers.
Enabling better collaboration opportunities with CPG partners helps retailers deliver impactful offers to customers
Charisse Jacques, GM and chief customer centric retailing officer at SymphonyAI Retail CPG, looks at how drug stores need to make the most out of existing loyalty data.
My small-town pharmacy’s big-time innovation
Here’s what happened when 5th Avenue Pharmacy tested out new software to streamline their pharmacy workflow.
How can retailers capture growth in consumer health care?
While shoppers navigate inflation, there remains pockets of omnichannel opportunity in consumer health care.
How retail pharmacies can use technology to conquer compliance
IoT sensing tools offer a simplified solution to regulatory compliance complexities.
Invest in pharmacists to improve patient outcomes
To best address social determinants of health and improve the health of low-income patients, start with pharmacists.
Disease prevention-as-a-service: Bringing better health directly to consumers
Vish Kulkarni of Rockley Photonics explains how wearable devices could play a larger role in preventing viruses, such as COVID-19 from growing to severe status unnoticed.
QR codes: The key to unfiltered customer feedback
Nihal Advani, founder and CEO of QualSights, takes a look at how QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies.
Make promotions more impactful during illness uncertainty
Brad Pope, head of customer success at Kinsa, explains how retailers can realize the total potential of promotions.
Embracing new digital tools
To prepare for new responsibilities, pharmacists should explore and embrace patient-centric digital health solutions.
Supporting employees with the right tools for every customer interaction
Data and AI enable adaptability and more personalization for heightened customer experiences.
How to beat Amazon at its own game
Amazon is a force, but a tried-and-true strategy of differentiation could help retail pharmacy compete.
Fail safe: Changing a broken approach to patient medication safety
Precision, personalization and proactive analysis can prevent adverse drug events and help save lives.
Criminal networks continue to threaten store teams and consumer safety. Here’s how Congress can help — now.
NACDS president and CEO Steve Anderson is calling on Congress to prioritize consumer health and safety, and to help stamp out organized retail crime before year’s end.
One answer to drug stores’ supply chain problems: high-quality data
Timely, consistent and regional data can help keep the right products on drug stores’ shelves to help customers and communities feel better faster.
Retail brands now face rising expectations to deliver omnichannel customer experiences
Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy.
What’s your elevator pitch?
Columnist Dan Mack discusses how the moment you slip into an old and tired sales pitch, you’ve fumbled the opportunity.
Sufficiently similar: What the FDA approval of the first interchangeable biosimilar product means for pharmacists
The approval means that pharmacists will be allowed to switch out Lantus (insulin glargine) for the Semglee (insulin glargine-yfgn) biosimilar without the required approval from the prescribing physician.
Test to treat: Pharmacists nationwide need to have prescriptive authority for COVID-19 antivirals
The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans.
Addressing nonadherence: What pharmacists can do
Pharmacists have a golden opportunity to promote medication adherence — improving patient outcomes and protecting revenue.
Pharmacies face interoperability challenges and needs under the 21st Century Cures Act
Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act.
New era: Access and affordability are trends that will be important to independent community pharmacists in 2022
Already among the most trusted healthcare professionals, community pharmacists are poised to take on an even greater role in the healthcare continuum.
‘We’ not ‘me:’ Putting turf aside for better patient care
Pharmacy Quality Alliance’s CEO emphasizes a collaborative, team-based approach to dispensing medications.
The future of diabetes care: Partnering with pharmacies to address the critical needs of people with diabetes
Roche Diabetes Care’s senior vice president and general manager lists ways the company works with pharmacies to support diabetes patients when and where they need it.
Overcoming obstacles: Helping pharmacists’ roles evolve in response to COVID-19’s challenges
Surescripts’ Ken Whittemore Jr. shares insights from pharmacists and patients on how to improve their experiences through the pandemic and beyond.
The inevitable future of pharmacy automation
The benefits of technology that improve overall pharmacy operations are ‘undeniably overwhelming.’
How a holistic approach to wellness is driving innovation
The COVID-19 pandemic has altered the CPG retail landscape, driving unprecedented growth and transforming the industry as we know it. New product innovation has leveraged many existing trends, including self-care.
Industry gut check: Are we being strategic?
Peter Koo, Mckesson vice president and general manager of pharmacy solutions, offers two considerations for building a brighter future for retail pharmacy.
Last mile care is the future of drug stores
LogiNext CEO Dhruvil Sanghvi discusses the growing importance of flexible prescription fulfillment among patients, and how the last mile is increasingly the most important element of fulfillment.
Improving patient outcomes with data
LexisNexis Risk Solutions’ Craig Ford outlines some of the ways pharmacies can use data on social determinants of health to inform their clinical offerings and improve patient health.
COVID-19 has created a new shopping paradigm
Eran Ben-Shmuel, CEO and co-founder of Juganu, discusses how the COVID-19 pandemic has affected in-store shopping.
Courtside Analysis: How 2 Supreme Court decisions impact biosimilars, drug prices
Jeffrey K. France, vice president and general counsel at the Association for Accessible Medicines, discusses how two major decisions made by the Supreme Court implicates the biopharmaceutical competition.
What's hindering supplier-retailer partnerships?
Mack Elevation’s Dan Mack shares insights from suppliers and retailers about how both are approaching their business relationships and offers advice for strengthening the supplier-retailer partnership.
Why HIPAA-compliant, crowdsourced delivery is the right prescription for pharmacies
Roadie’s Valerie Metzker discusses how pharmacies have few options for HIPAA-compliant delivery in smaller cities that are also cost-effective.
How pharmacies can leverage technology to manage pandemic workload
The COVID-19 pandemic has led to considerable expansion in the roles of pharmacists.
Collaborating to succeed: Considerations for pharmacies in the new normal
AmerisourceBergen's George Rafferty discusses the role that strategic partnerships play in pharmacies' ability to respond to their patients’ needs — throughout the pandemic and beyond.
Using the COVID push to build better vaccination programs
McKesson Pharmacy Systems’ Heather Cusick writes about the opportunity that COVID-19 vaccination efforts present for pharmacies to improve their vaccine workflow and further demonstrate value to patients.
What women want: 5 ways to keep attracting female shoppers
Katie Keating of women-focused ad agency Fancy, discusses what retail can do to better deliver for women shoppers.
Building relationships for better health: 3 patient interventions to improve adherence
Alan Van Amber and Julie Olson of Navitus Health Solutions discuss how pharmacists can work with patients to improve their adherence and, ultimately, their quality of life.
Business at a distance: What ECRM has learned from facilitating 100K virtual meetings
ECRM CEO Greg Farrar discusses the ECRM Connect platform and how it has enabled continued product discovery and collaboration between companies throughout the pandemic.
Can frictionless checkout improve the bottom line?
Badri Narayanan, principal customer analytics at Kantar, discusses why the checkout experience is vital in the perception of a store.
Pivot for Success: Building trust with omnichannel
Ellie Meyer, senior account director at Marketing Werks, discusses how brands can build trust with consumers.
How retailers can build trust with omnichannel offerings
Marketing Werks’ Ellie Meyer discusses the ways that retailers can provide in-store, online and experiential offerings to build shoppers’ trust in them.
Pharmacists are critical to overcoming COVID-19
FDS chief clinical officer Jason Ausili offers tips for best practices in administering COVID-19 and highlights opportunities the moment presents for pharmacies.
What's next for the dietary supplement industry?
Christine Burdick-Bell, steering committee chair at the Dietary Supplements Quality Collaborative, outlines where dietary supplement regulations stand as the Biden administration gets settled.
How retailers can change the conversation around sexual wellness
Fancy’s Katie Keating discusses what retailers can do to de-stigmatize the sexual wellness space and build sales in the category at the same time.
Physician dispensing and the opioid crisis
Jonathan Ni and Nicholas Benedict discuss how some observers have questioned whether physician dispensing programs are contributing to this opioid crisis.
How pharmacists can grow their profile in the healthcare ecosystem
ScriptDrop’s Amanda Epp discusses how despite pharmacists’ importance in the healthcare system, there still is an opportunity for them to take on a larger role.
The pharmacy of the future begins with COVID-19
McKesson’s Mike Cihlar outlines the ways that pharmacy’s strengths have shown throughout the pandemic and what it means for the future of the industry.
Proof is in the packing
Euclid Medical Products’ Kevin Copsey discusses how independent pharmacies can stand out using pharmacy packaging technology.