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Opinion

Blogs and opinion pieces on the trends and news in the retail pharmacy industry.

Retail experience stages a comeback

In his monthly column, David Orgel discusses the new retail imperative, which is to provide excitement and enhanced solutions — alongside safety — to customers.

Recession sparks new retail imperatives

In his monthly column, David Orgel looks at how tough times for consumers means retailers have an opportunity to strengthen their customer relationships by supporting shoppers.

In his latest column, David Orgel says that it’s time for retailers across food and drug to accelerate their capabilities with new investments and initiatives.

LexisNexis Risk Solutions' Craig Ford discusses the ways that pharmacists on the front lines of the COVID-19 pandemic have demonstrated everyday heroism.

Hamacher Resource Group's Dave Wendland highlights how taking a moment before reacting in times of stress can help reveal the best way to move forward.

CHPA's Scott Melville discusses how the organization is updating its branding to reflect its ongoing evolution as the industry grows and changes.

David Orgel discusses the opportunity retailers have to support consumer behaviors around health and nutrition that have changed as a result of the COVID-19 pandemic.

Dan Mack discusses how the COVID-19 pandemic has made speed, experimentation and agility imperatives for companies who want to succeed and deliver on customer expectations.

NACDS president and CEO Steve Anderson offers a statement on racism and discusses how the organization is committing itself to diversity and inclusion efforts to help members better serve their team members and communities.

Columnist David Orgel discusses the ways that COVID-19 has seen retailers hone their skills in crisis operations and why they must retain these capabilities for the future.

David Orgel discusses how the COVID-19 pandemic has created new preparedness imperatives within retail, as well as new ways of interacting with customers and communities.

Dan Ochwat examines how COVID-19 has led retailers and suppliers to get creative about connecting virtually in the wake of several postponed or canceled industry events.

Pharmacogenomics pharmacist Adrijana Kekic outlines what pharmacogenomics testing can mean for patients and pharmacy practice.

DSN editor in chief Seth Mendelson highlights how retailers are working to keep the in-store experience as painless as possible in trying times.

DSN editor in chief Seth Mendelson discusses experiences people are having in stores — which have largely been positive, even if multiple visits were necessary.

DSN editor in chief Seth Mendelson discusses how retailers are still managing to deliver on the necessities during a pandemic.

Dan Ochwat, executive editor of DSN sister publication Store Brands, discusses how the COVID-19 pandemic is forcing retailers to focus on what is vital.

David Orgel offers a big-picture take on how retailers can best adapt to the new normal.

DSN managing editor David Salazar discusses how Rite Aid is standing by its customers by standing by associates, and how the industry can lead in that area.

DSN editor in chief Seth Mendelson discusses what Pier 1 Imports' recent store closings say about the broader retail environment.

Mack Elevation founder Dan Mack discusses the importance of mentoring to buliding future leaders able to navigate an ever-changing retail environment.

David Orgel discusses the big steps that retailers need to take in order to secure talent and prepare their organizations for the changing nature of work.

Daymon's Nicole Peranick discusses the growth that private brands are experiencing, as well as the role they play in driving customer loyalty.

Columnist David Orgel discusses how partnering in the current retail environment, from omnichannel to procurement, now is imperative for retailers who want to succeed.

Hamacher Resource Group's Dave Wendland shares strategy insights informed by conversations that took place at the 21st annual DSN Industry Issues Summit.

David Orgel takes a look at what the coming year might hold for retail — from supercharged e-commerce to further emphasis on experiential retail.

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