Opinion

Amazon is a force, but a tried-and-true strategy of differentiation could help retail pharmacy compete.

In his latest column, David Orgel looks at retailers’ refashioned loyalty effort strategies that include tying into inflation and leveraging personalization.

From health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers.

Columnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges.

Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy.

In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend.

The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans.

In his latest column, DSN editor and chief Nigel Maynard points to retail pharmacy’s biggest advantage in its arsenal of tools when competing with rivals.

This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates.

Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act.

DSN editor in chief Nigel Maynard shares how a panel of consultants, suppliers and pharmacy executives discussed possible solutions to some of the issues the industry is facing.

In this latest column, David Orgel discusses how retailers need to work harder to become employers of choice.

Already among the most trusted healthcare professionals, community pharmacists are poised to take on an even greater role in the healthcare continuum.

Columnist David Orgel examines how two years into the pandemic, retailers are supporting communities and society in more ways than ever.

Medication pricing information and tools providing drug alternatives that address shifts in care and patient needs could make the prescribing process easier.

Columnist David Orgel shares how food and drug retailers should make new commitments to environmental sustainability with efforts that impact not only the environment, but also consumer trust and loyalty.

Pharmacy Quality Alliance’s CEO emphasizes a collaborative, team-based approach to dispensing medications.

DSN editor in chief Nigel Maynard highlights the highs of the retail pharmacy industry amidst the lows in 2021.

This month, columnist David Orgel takes a look at retailers continuing to push the envelope on store development for consumers’ changing needs.

Drug Store News spoke with CEO Bobby Betros to get a better understanding of the product and its potential in the market.

The benefits of technology that improve overall pharmacy operations are ‘undeniably overwhelming.’

This month, David Orgel discusses how retailers need to pull out all the stops to reduce supply chain hurdles and reassure consumers.

Pharmacies across the country are gearing up to face another surge of demand for COVID-19 vaccines, presenting independent pharmacy owners with an important opportunity to reposition their business along more profitable lines.

Total Resources International’s vice president of sales and marketing spoke with Drug Store News about the company’s growth, its brands and what the opportunities in the first aid and emergency preparedness category look like in the future.