Walgreens and FedEx are teaming up to deliver on convenience for patients. The companies have launched Walgreens Express, a service that will provide next-day delivery nationwide, as well as same-day delivery in select markets.
Patients who are enrolled in Walgreens text alerts will get a text message notification when their qualifying prescriptions are ready. They can then follow a process to choose to have their prescription delivered the next day for a $4.99 fee. To be eligible, prescriptions must be received by 4 p.m. Monday through Friday. Though Walgreens said most prescription orders are available to be delivered by the next business day, it said some prescription benefit plans and insurance plans do not allow home delivery, encouraging patients to talk to a pharmacist with any questions.
“Walgreens is driven by a desire to make health care accessible to all across the thousands of communities we serve,” said Richard Ashworth, Walgreens president of operations. “Next-day prescription home delivery is another convenience-driver, alongside our industry-leading number of extended-hours pharmacies and one of the most downloaded digital apps in the category, designed to put care in the hands of our patients. This expansion of our alliance with FedEx illustrates our commitment to making filling prescriptions as fast and easy as possible.”
Walgreens Express allows patients to preview their cost, prepay for prescriptions that can be delivered and choose between delivery or in-store pickup. If they choose to pick the prescription up in-store, they can use a dedicated Walgreens Express pickup checkout line in the store.
“FedEx and Walgreens are empowering consumers to choose when and where they receive their orders,” said Randy Scarborough, vice president of retail marketing at FedEx Services. “Just as FedEx package pick-up and drop-off services at Walgreens locations provide customers with much-needed convenience, the ability to ship prescription medication directly from Walgreens to their homes offers valuable flexibility to best meet individual needs and schedules.”
Currently, patients in Dallas; Chicago; New York City; Miami; Gainseville, Fla.; Tampa, Fla.; and Fort Lauderdale, Fla., can choose same-day delivery, with Walgreens planning to expand the offering in 2019.