February 2021
Feb
22
This month, David Orgel examines how retailers can continue to build e-commerce momentum as consumers’ expectations increase.
January 2021
Jan
20
As more retailers roll out membership programs, David Orgel highlights the need for these services to meet customer expectations over time.
December 2020
Dec
28
David Orgel looks at how retailers set high standards for diversity and inclusion in the past year — and the importance of continuing this focus.
