Retail health care & wellness

In the past several years, retailers have been moving toward a business model geared toward health and wellness services that include and go beyond pharmacy to retail clinics and such other consumer-facing initiatives as health and wellness programs.This shift is the result of a convergence of different factors — from patients directly bearing more of their healthcare costs to a move away from a focus on volume toward a focus on value — and Deloitte’s new whitepaper, “Retail health & wellness: Innovation, convergence and healthier consumers” offers background and insights into how and why retailers are making the large shift toward more robust health and wellness offerings.