"Technology is a catalyst for value-creation and growth at CVS Health," said president and CEO Karen Lynch. "It is crucial that we continue to enhance customer engagement and experiences, and we're confident Tilak will drive these efforts as we prioritize serving consumers wherever and whenever they need health care."
Mandadi joins CVS Health from MGM Resorts International, where he served as chief strategy, innovation and technology officer. Prior to that, he served in senior digital strategy roles at Disney Parks, Experiences and Products and American Express.
"CVS Health serves more than 44 million unique digital customers and is increasingly integrating digital solutions into the consumer healthcare experience," Mandadi said. "I look forward to helping make health care more seamless, convenient and personalized, and driving business agility and growth through technology, data, digital and experiential innovations."
Mandadi will become a member of the company's executive leadership team and will report directly to Lynch. He has a master's degree in computer science from the University of Oregon.