Opinion

Editor’s Note: Think about the future

In his inaugural column, DSN editor in chief and editorial director Nigel F. Maynard discusses what pharmacies will look like as they adapt to a changing market.
Nailing consumer needs in the second half

As we enter the back half of the year, columnist David Orgel argues that retailers needs to be on point as the pandemic wanes to attract customers and inspire loyalty.

How pharmacies can leverage technology to manage pandemic workload

The COVID-19 pandemic has led to considerable expansion in the roles of pharmacists.
Collaborating to succeed: Considerations for pharmacies in the new normal

AmerisourceBergen's George Rafferty discusses the role that strategic partnerships play in pharmacies' ability to respond to their patients’ needs — throughout the pandemic and beyond.
Using the COVID push to build better vaccination programs

McKesson Pharmacy Systems’ Heather Cusick writes about the opportunity that COVID-19 vaccination efforts present for pharmacies to improve their vaccine workflow and further demonstrate value to patients.
Kroger’s retail school is now in session

Columnist David Orgel writes about how the retailer, in response to the pandemic, is sharing best practices with all stakeholders — suppliers, employees, customers and even competitors — knowing that it will benefit the industry.
Editor’s Note: Take 2

DSN editor in chief Seth Mendelson discusses how emerging from the pandemic gives all the industry a chance to reimagine the future and develop programs that will keep retail on the cutting edge.
What women want: 5 ways to keep attracting female shoppers

Katie Keating of women-focused ad agency Fancy, discusses what retail can do to better deliver for women shoppers.
Editor’s Note: Strength in numbers

DSN managing editor David Salazar discusses the effectiveness of new NACDS chair Colleen Lindholz’s
Editor’s Note: NACDS Annual still an opportunity to connect, even virtually

As NACDS Annual kicks off as a virtual event, DSN editor in chief Seth Mendelson discusses the extensive opportunities that it will present to the industry — from business meetings to insightful speakers.
Steering retail to other side of pandemic

This month, columnist David Orgel discusses the new late-stage and post-pandemic imperatives for retailers, including a need for disruptive retail experiences and unique industry partnerships.
Building relationships for better health: 3 patient interventions to improve adherence

Alan Van Amber and Julie Olson of Navitus Health Solutions discuss how pharmacists can work with patients to improve their adherence and, ultimately, their quality of life.
DSNTV: Westrock's Leon Nicholas highlights key retail trends

Hear from Westrock's Leon Nicholas about how the retail and CPG industries are rethinking merchandising, approaching the growth of e-commerce and working to center sustainability.
Business at a distance: What ECRM has learned from facilitating 100K virtual meetings

ECRM CEO Greg Farrar discusses the ECRM Connect platform and how it has enabled continued product discovery and collaboration between companies throughout the pandemic.

Blogs and opinion pieces on the trends and news in the retail pharmacy industry.