These chains topped J.D. Power’s 2021 rankings as 51% of shoppers used pharmacy health services

Mack Elevation’s Dan Mack shares insights from suppliers and retailers about how both are approaching their business relationships and offers advice for strengthening the supplier-retailer partnership.

Roadie’s Valerie Metzker discusses how pharmacies have few options for HIPAA-compliant delivery in smaller cities that are also cost-effective.  

As we enter the back half of the year, columnist David Orgel argues that retailers needs to be on point as the pandemic wanes to attract customers and inspire loyalty.

Columnist David Orgel writes about how the retailer, in response to the pandemic, is sharing best practices with all stakeholders — suppliers, employees, customers and even competitors — knowing that it will benefit the industry.

DSN editor in chief Seth Mendelson discusses how emerging from the pandemic gives all the industry a chance to reimagine the future and develop programs that will keep retail on the cutting edge.

DSN managing editor David Salazar looks at what Larry Merlo’s career says about the industry’s ability to change in order to move pharmacy practice forward.

Dan Ochwat examines how savvy shoppers have been leveraging curbside pickup at Kroger, Whole Foods, Target, Walmart and other retailers for some time, prior to the coronavirus pandemic.

Dan Ochwat examines how COVID-19 has led retailers and suppliers to get creative about connecting virtually in the wake of several postponed or canceled industry events.