ARTICLES BY THIS AUTHOR
In this latest column, David Orgel discusses the hurdles retailers will face in 2023, and how they can ease the challenges by thinking strategically about the needs of shoppers, employees and communities.
In his latest column, David Orgel discusses how retailers have raised the bar with creative initiatives that spotlight deep knowledge of local needs.
Columnist David Orgel emphasizes how enhancing customer experiences is essential amid changing shopper behaviors.
In his latest column, David Orgel looks at retailers’ refashioned loyalty effort strategies that include tying into inflation and leveraging personalization.
From health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers.
Columnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges.
In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend.
A technology-labor balancing act: Retailers increasingly will need to develop new in-store approaches that weigh staffing versus automation
This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates.