ARTICLES BY THIS AUTHOR
09/23/2020
Retail experience stages a comeback
In his monthly column, David Orgel discusses the new retail imperative, which is to provide excitement and enhanced solutions — alongside safety — to customers.
08/17/2020
Recession sparks new retail imperatives
In his monthly column, David Orgel looks at how tough times for consumers means retailers have an opportunity to strengthen their customer relationships by supporting shoppers.
07/29/2020
Responding to the e-commerce wake-up call
In his latest column, David Orgel says that it’s time for retailers across food and drug to accelerate their capabilities with new investments and initiatives.
06/18/2020
New imperatives for catering to shoppers' health needs
David Orgel discusses the opportunity retailers have to support consumer behaviors around health and nutrition that have changed as a result of the COVID-19 pandemic.
05/21/2020
Food and drug retailers lead the way back
Columnist David Orgel discusses the ways that COVID-19 has seen retailers hone their skills in crisis operations and why they must retain these capabilities for the future.
04/23/2020
Crisis lessons influence retail's future
David Orgel discusses how the COVID-19 pandemic has created new preparedness imperatives within retail, as well as new ways of interacting with customers and communities.
03/16/2020
10 retail priorities for navigating the coronavirus era
David Orgel offers a big-picture take on how retailers can best adapt to the new normal.
02/24/2020
New horizons for pharmacy services
At DSN's Industry Issues Summit, panelists discussed the future of pharmacy services and how to tailor in-store offerings to the changing needs of patients.
02/17/2020
Addressing the workforce challenge
David Orgel discusses the big steps that retailers need to take in order to secure talent and prepare their organizations for the changing nature of work.
01/19/2020
The new age of retail partnerships
Columnist David Orgel discusses how partnering in the current retail environment, from omnichannel to procurement, now is imperative for retailers who want to succeed.