Chirag Patel, PharmD, senior product manager for FDB, discusses how the retail pharmacist’s role has changed in recent years.

Leana Salamah, vice president of marketing at the International Housewares Association, discusses how drug stores have always been a purveyor of curative wellness for consumers.

Charisse Jacques, GM and chief customer centric retailing officer at SymphonyAI Retail CPG, looks at how drug stores need to make the most out of existing loyalty data.

Here’s what happened when 5th Avenue Pharmacy tested out new software to streamline their pharmacy workflow.

While shoppers navigate inflation, there remains pockets of omnichannel opportunity in consumer health care.

IoT sensing tools offer a simplified solution to regulatory compliance complexities.

To best address social determinants of health and improve the health of low-income patients, start with pharmacists.

Vish Kulkarni of Rockley Photonics explains how wearable devices could play a larger role in preventing viruses, such as COVID-19 from growing to severe status unnoticed.

Nihal Advani, founder and CEO of QualSights, takes a look at how QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies.

Brad Pope, head of customer success at Kinsa, explains how retailers can realize the total potential of promotions.

To prepare for new responsibilities, pharmacists should explore and embrace patient-centric digital health solutions.

Data and AI enable adaptability and more personalization for heightened customer experiences.

Amazon is a force, but a tried-and-true strategy of differentiation could help retail pharmacy compete.

Precision, personalization and proactive analysis can prevent adverse drug events and help save lives.

NACDS president and CEO Steve Anderson is calling on Congress to prioritize consumer health and safety, and to help stamp out organized retail crime before year’s end.

Timely, consistent and regional data can help keep the right products on drug stores’ shelves to help customers and communities feel better faster.

Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy.

Columnist Dan Mack discusses how the moment you slip into an old and tired sales pitch, you’ve fumbled the opportunity.

The approval means that pharmacists will be allowed to switch out Lantus (insulin glargine) for the Semglee (insulin glargine-yfgn) biosimilar without the required approval from the prescribing physician.

The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans.

Pharmacists have a golden opportunity to promote medication adherence — improving patient outcomes and protecting revenue.

Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act.