Retailer decisions to pull back on print circulars are complex because they impact ingrained customer habits.

AI capabilities for retail are growing, and now is the time for experimentation and strategic investments.

How to know when it’s time to adjust course at retail.

Spotlighting key trends and solutions improves a retailer’s chances of building shopper engagement and loyalty.

In this latest column, David Orgel discusses the hurdles retailers will face in 2023, and how they can ease the challenges by thinking strategically about the needs of shoppers, employees and communities.

In his latest column, David Orgel discusses how retailers have raised the bar with creative initiatives that spotlight deep knowledge of local needs.