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CVS Health launches Symphony medical alert system


CVS Health is taking protecting seniors' health to the next level. The company has introduced the Symphony medical alert system to help caregivers monitor the safety and well-being of loved ones, even from afar. 

This collection of in-home and wearable devices offers a new at-home experience by connecting a suite of sensors that can monitor for falls, motion, and room temperature while also providing a 24/7 personal emergency response platform for use when needed. Symphony is designed to support the growing number of seniors choosing to maintain an independent lifestyle at home, as well as those involved in their care.

“We’re committed to helping consumers on their path to better health and new consumer health innovations like Symphony can help give caregivers peace of mind as they monitor a loved one’s safety and well-being through a truly differentiated connected health approach,” said Adam Pellegrini, CVS Health senior vice president of enterprise virtual care and consumer health.

The center of the Symphony ecosystem is the voice-activated Smart Hub which enables hands-free calls with caregivers or emergency responders, while also monitoring motion, temperature, and air quality within the home.

Symphony features a free app for caregivers that provides alerts for falls or other emergencies and assists with facilitating care coordination. Additionally, smart algorithms within the app track and alert caregivers when normal conditions, such as average room temperature or air quality, are disrupted, suggesting when the caregiver may want to check in with their loved one.

Two easy-to-use Symphony device options are available: the Basic Bundle and Essential Bundle. While both systems come equipped with the Smart Hub and a wearable care button, the Essential Bundle also includes motion sensors and a voice-activated Fall Sensor to automatically detect falls in the bathroom, where the majority of accidents occur.

Complementary devices are available for both bundles if desired, including additional motion sensors to extend the range of coverage in larger homes, and entry sensors for use on doors, cabinets or windows.

Pricing starts at $149.99 for the Symphony Basic Bundle and $249.99 for the Essential Bundle. A monthly service fee is required, although no long-term contract is needed to activate. Once activated, each Symphony bundle can help support safety at home as well as in the event of an emergency. Customers can find Symphony available now at CVS HealthHUB locations or online by clicking here.


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