Dollar Tree makes 3 leadership changes
Dollar Tree today announced several updates to its executive leadership team. These strategic shifts have been implemented to further position Dollar Tree and Family Dollar for success in the future, the company said.
The appointments follow the resignation of Rick Dreiling as chairman and CEO as of Nov. 3, due to health challenges.
Among the new appointments, Steve Schumacher has been promoted to executive vice president and chief people officer, effective immediately. Schumacher, who has served as interim chief people officer for the past six months, will continue to lead all Human Resources functions for the Dollar Tree and Family Dollar banners.
[Read more: Dollar Tree CEO Rick Dreiling steps down]
Schumacher joined Dollar Tree in 2018 and has nearly 20 years of HR experience. Prior to his role as interim chief people officer, Schumacher served as senior vice president of Human Resources, where he led HR for the Dollar Tree and Family Dollar banners, inclusive of corporate functions, Field, Supply Chain, HR Compliance, Labor Relations and People Solutions.
“Steve has consistently demonstrated an unwavering commitment to fostering a workplace where our associates feel valued and empowered,” said Mike Creedon, interim CEO, Dollar Tree. “Steve’s leadership, deep expertise, and ability to align our people strategy to the ever-changing needs of our business have been instrumental in driving us forward. I am pleased to officially name Steve as our Executive Vice President and Chief People Officer, and I’m confident that his people-first approach will continue to strengthen our organization and support our more than 200,000 associates in reaching their full potential.”
Jocelyn “Jocy” Konrad has been appointed chief of Dollar Tree Stores and enterprise store operations, with oversight of all Dollar Tree stores and enterprise store operations services.
Jason Nordin has been named president of Family Dollar Stores to play a key leadership role in the banner’s formal review of strategic alternatives. Both Konrad and Nordin joined the organization in Sept. 2023.
“We are incredibly fortunate to have two exceptional leaders in Jocy and Jason, who bring unparalleled expertise and commitment to the Dollar Tree and Family Dollar banners,” Creedon said.
Creedon added, “In just over a year, Jocy has unlocked substantial value for the Family Dollar business, delivering on financial commitments, elevating the brand, and exceeding operational expectations for the banner. Jocy is a dynamic, results-focused leader and I couldn’t be more pleased to expand her scope of responsibility to lead our growing Dollar Tree brand, guide the rollout of our multi-price expansion, and oversee enterprise store operations.”
Creedon continued, “Jason has consistently demonstrated that he is an effective and forward-thinking leader. In his time overseeing the Dollar Tree banner, Jason has shown a deep commitment to both people and performance, which has not only strengthened our store operations, but has also fostered a culture rooted in our core values. Jason’s operational expertise, business agility, and financial acumen will be instrumental in guiding the next chapter for Family Dollar.”
Before joining Dollar Tree, Schumacher was the North American vice president of human resources at National Express, a global transportation provider of student transportation and transit operations. Prior to that, he spent 14 years at Sears Holdings in HR roles of increasing responsibility, including divisional vice president of human resources, where he led HR for the Sears and Kmart retail banners. He was also the head of learning and development for the Sears organization.
[Read more: Dollar Tree plans to close about 1,000 stores]
Schumacher began his management career with the global hospitality brand Marriott International where he held various leadership positions. Schumacher received his MBA and bachelor’s degrees from Roosevelt University in Chicago. He achieved his Chief Human Resources Officer certification from the Wharton Aresty Institute of Executive Education in 2022.
Konrad has more than 30 years of operational experience and prior to leading Family Dollar, she served as executive vice president and chief pharmacy officer at Rite Aid. Konrad held multiple leadership roles at Rite Aid and earlier in her career held senior management positions at Eckerd Pharmacy and Thrift Drug. Konrad holds a Bachelor of Science degree in pharmacy from Philadelphia College of Pharmacy and Science and is a registered pharmacist in Pennsylvania.
Nordin has more than 20 years of business development and operational experience, and prior to joining Dollar Tree, he was chief operating officer of Pilot Company where he led 23,000 team members at the company’s 650+ travel centers and quick-serve restaurants across the U.S. and Canada. Before his time at Pilot, Jason served in leadership positions at Whirlpool, Tyco International and Abbott Laboratories. Nordin holds a Bachelor of Science degree in mechanical engineering and a Master of Science degree in operations management from Northwestern University. He earned his MBA in strategy and finance from the Kellogg School of Management at Northwestern University.