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09/28/2021

Giant, Instacart partner on instant delivery from all stores

Giant and Instacart have partnered to launch Giant Instant Delivery and Martin’s Instant Delivery services.
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Giant is partnering with Instacart to ensure customers are able to get their groceries.

The Carlisle, Pa.-based company and the online grocery platform are joining forces to launch Giant Instant Delivery and Martin’s Instant Delivery.

This new service looks to provide customers with easy access to fresh groceries, convenience items and household essentials in as fast as 30 minutes, the companies said.

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“While no two families’ grocery experiences are alike, the one thing so many of our families have in common is that their lives are busier than ever. Sometimes, they just can’t make it to the grocery store — even for a quick trip — and that’s where Giant Instant Delivery comes in,” Matt Simon, the vice president of brand experience at Giant said. “Together with Instacart, we’re simplifying the shopping experience. Whether it’s realizing the chocolate chips are missing the night before the school bake sale or unexpected dinner guests at the doorstep, through Giant Instant Delivery, we are continuing to find new ways to be there for our customers when they need us the most.”

Both new delivery platforms are also joining Instacart’s Convenience Hub, which is a new product feature that streamlines the shopping experience for customers by allowing them to obtain the essentials they need by supplementing the weekly grocery shop, the companies said.

“We’re excited to deepen our partnership with Giant and provide a new way for customers to access convenience delivery across Pennsylvania, Maryland, Virginia and West Virginia. From produce to household staples, we recognize that customers may need essentials at the last minute — and we’re proud to unlock 30-minute delivery while reimagining the modern convenience store,” David Healy, retail partnerships at Instacart said. “It’s clear that customers are looking for both speed and quality, and they know that they can rely on Giant to provide both. We look forward to growing our Convenience Hub offering in partnership with Giant.”

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Customers can place their Giant Instant Delivery or Martin’s Instant Delivery orders online, from about 6 a.m. to 12 a.m. seven days a week. Each order requires a $10 minimum and carries a $2.99 delivery fee.

“Looking ahead, we’ll continue to invest in and strengthen both our in-store and online experience so that no matter when, where or how our customers want to shop, we’re offering the right combination of omnichannel solutions to help them save time and get back to what matters most – being able to connect with family,” Simon said.

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