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02/18/2021

Kroger Health debuts vaccine-scheduling solution

David Salazar
Managing Editor
David Salazar profile picture

With the growing demand for COVID-19 vaccines, Kroger Health is rolling out its new vaccine scheduling tool to allow for easy and efficient COVID-19 vaccine appointment scheduling online. 

The tool is able to handle more than 250,000 requests daily and will reflect the number of vaccine doses confirmed with Kroger’s system. It also will allow customers to check their eligibility and create appointments as availability increases, and allow scheduling of first and second doses at once. 

"Kroger Health's priority is the safety of our customers, associates and communities," said Colleen Lindholz, president of Kroger Health. "Thanks to our incredible team of health professionals and technology experts, we've been able to streamline the vaccine rollout process across our family of pharmacies during these ever-changing times. As more vaccines become available nationwide, our pharmacies and clinics will be ready and able to administer thousands of doses to our communities every day. Our new online scheduling tool and improved call center experience will allow us to easily scale to meet demand once more vaccine doses are available to Kroger Health."

As of Feb. 16, Kroger Health said it had administered more than 380,000 COVID-19 vaccines in 25 states to healthcare workers, skilled nursing facilities, elderly populations, educators and its eligible associates. Besides the new scheduling tool, Kroger Health has rolled out various efforts around encouraging and streamlining vaccination, including a vaccine call support center, secure online scheduling, and giving associates who get fully vaccinated a one-time payment of $100. 

"Everyone who is eligible should make it a priority to schedule their COVID-19 vaccination appointment," said Dr. Marc Watkins, Kroger's chief medical officer. "We know that the science behind the vaccines is sound, and we encourage everyone in our communities to use our online tools and call center to make an appointment to protect themselves and their loved ones from COVID-19."

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