A new video from Kroger Health is highlighting the ways that the retailer and its healthcare arm have tackled the coronavirus pandemic. In the video, Kroger Health president Colleen Lindholz shares some of the ways that Kroger has worked to ensure its services — from dietitian appointments to clinic visits and prescription pickup — remain accessible throughout the crisis.
She outlined the tele-nutrition and telemedicine appointments that Kroger and the Little Clinic have rolled out, as well as the optimized curbside pickup practices that it has used to enable touchless prescription services and waived prescription delivery fees throughout the pandemic. In-store, Lindholz noted that the retailer has rearranged waiting area seating, added senior shopping hours, stepped up sanitization efforts around carts and checkouts and ensured that its associates wear masks at all times.
“As the healthcare arm of Kroger, our Kroger Health team is working hard to help safely serve you and your families when and where you need us the most. Our team of 22,000 healthcare professionals is committed to battling this crisis head-on serving Americans in our 2,200 pharmacies and 220 clinics across 35 states.”
Lindholz also highlighted the role that Kroger is playing in rolling out COVID-19 testing, including its plan to administer more than 100,000 free drive-thru tests in the coming weeks. She also expressed pride in the Kroger workforce.
“I am so proud of our team for leading this great work, and I’m grateful that we can continue to help do our small part in combating this crisis,” she said.