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New Aetna plan leverages CVS Health’s enterprise strengths

Connected Plan with CVS Health, launching in St. Louis and Southern California, includes exclusive discounts on CVS Health brand products, HealthHUB assistance and access to personalized CVS pharmacist counseling.

Connected Plan with CVS Health, a first-of-its-kind plan offering that will deliver CVS Health and Aetna’s combined capabilities, is rolling out in the Southern California and St. Louis insurance markets.

In St. Louis, the plan offers Select Accounts (101-300 employees) targeted double-digit savings relative to other comparable products in the market. In Southern California, the plan offers the same targeted double-digit savings compared to Aetna broad network HMO plans.

Here are some examples of the member experience with the Aetna Connected Plan with CVS Health:

  • 20% off select CVS Health-branded health and wellness products.
  • Access to Pharmacist Panel – personalized counseling for high-risk members so pharmacists can introduce them to resources and options for care.
  • At CVS HealthHUB locations, a concierge – who assists customers by helping them navigate health care services and products – can also connect the member to a MinuteClinic or other network provider, who can consult with the member’s primary care physician and prescribe medication, as needed, that can be picked up in the store.

Information from the MinuteClinic visit can then be sent to the member’s network provider.

The member’s prescription has 90-day refills and they can set their preferences to have it delivered directly to their door for free.

“The combination of CVS and Aetna supports members on their health care journey through a new innovative health care model that is more connected, convenient and affordable,” said Kristen Miranda, Aetna senior vice president, markets. “The Aetna Connected Plan with CVS Health is helping us deliver on that promise. It brings together the combined assets of our medical, pharmacy and retail (i.e. MinuteClinic, HealthHUB locations, retail stores) businesses, allowing members to get the care they need, where and when they need it.”

The company said it has already seen success with introduction of the plan in 2020 in Kansas City and most Texas markets, and anticipates offering the plan in up to 15 U.S. markets by the end of 2021.  The plan is an important part of our business strategy to grow the Select Accounts risk business.



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