CVS Health expands ScriptAbility suite to mail service pharmacy for blind, visually impaired patients
WOONSOCKET, R.I. — CVS Health is now offering talking prescription labels as well as braille and large print labels through its mail service pharmacy to CVS/caremark members who are blind or visually impaired.
In March year, the company had announced that ScripTalk talking labels were available from CVS/pharmacy for prescriptions ordered for home delivery through its online pharmacy, CVS.com. Monday’s announcement further expands CVS Health's offerings to its blind and visually impaired customers and members.
ScripTalk talking labels, which are part of the company’s ScripAbility suite, provide a safe and convenient way to access information on prescription labels for individuals who cannot read standard print. The ScripTalk labels are free to CVS/caremark members who are blind or visually impaired. Members can also obtain a free ScripTalk reader from Envision America that will enable them to listen to the information on the ScripTalk label.
"We are pleased to further demonstrate our commitment to providing our visually impaired members and patients with enhanced support, by offering them the ScripTalk service through our mail service pharmacy," stated Jon Roberts, president of CVS/caremark, the PBM business of CVS Health. "Ensuring all of our members have access to important information about their prescriptions is in keeping with our purpose of helping people on their path to better health."
The announcement is the result of collaboration between CVS Health, the American Council of the Blind, and several CVS/caremark members.
"Access to prescription label information through audio, large print or braille is essential for the safety and independence of patients who are blind or visually impaired. We commend CVS Health on its efforts in this important area, and for their leadership role within the industry to more effectively serve their customers with visual impairments,” stated ACB president Kim Charlson.