CVS Pharmacy brings same-day prescription delivery to Manhattan

Manhattanites can now get their prescriptions without leaving their apartments. CVS Pharmacy has introduced same-day prescription delivery in the New York City borough, which the company said it’s offering free of charge and is part of a larger push for prescription delivery across the country. 

“Free, same-day prescription delivery gives customers the option of having the pharmacy they trust deliver right to them at their homes or work in Manhattan,” CVS Health executive vice president and CVS Pharmacy president Helena Foulkes said. “Delivery is another way that we can meet our customers wherever, however and whenever they want in order to make healthcare easier.”

All of the Woonsocket, R.I.-based company’s Manhattan locations started offering delivery service this week, which CVS Pharmacy said includes prescriptions and OTC products delivered in tamper-proof packaging. Orders placed by 11 a.m. are delivered by 4 p.m. and orders placed by 4 p.m. are delivered by 8 p.m., the company said.

As part of its launch, CVS Pharmacy decked out the exterior of Penn Station Plaza and the Columbus Circle subway station with advertising highlighting the delivery offering. The company has launched a website with more information about the offering, as well as a delivery concierge service line at 1-833-CVS-2YOU.

“Our goal is to reach people living and working in Manhattan to let them know about our new prescription delivery service through a fun, highly visible campaign that will reach them while they are traveling around the city as well as through digital and mobile channels,” said Norman de Greve, CVS Health senior vice president and chief marketing officer.

CVS Pharmacy’s Manhattan delivery offerings are the first to roll out of its various planned delivery offerings that it announced alongside its third-quarter earnings. Miami, Boston, Philadelphia, San Francisco and Washington, D.C. are slated to see same-day delivery services in early 2018. Other markets nationwide will see next-day delivery next year as well, the company said.

The launch of the delivery services comes days after CVS Pharmacy parent company CVS Health agreed to acquire health insurer Aetna for $69 billion. The companies' CEOs have said that CVS Pharmacy’s locations and services offerings will play a key role in the combined company if the deal is approved.