DSNTV: Bob Mauch, President, AmerisourceBergen Drug Corp.
Mauch talked about the company’s “patient-minded” approach to the business, the work it is doing to collect insights about its customers and how AmerisourceBergen’s tools and solutions — including the new ABC Order customer ordering platform, which debuted at ThoughtSpot 2016 — is making it easier for its customers to do business with AmerisourceBergen.
“Being patient-minded for us is how we deliver on our promise to our customers,” Mauch told DSN. “That service we provide is about more — it’s not just about the service. It’s about making sure they have the time to care for their patients. Every decision we make has a patient on the other end of it, and therefore we make better decisions.
“Being patient-minded for us is how we deliver on our promise to our customers,” Mauch told DSN. “That service we provide is about more — it’s not just about the service. It’s about making sure they have the time to care for their patients. Every decision we make has a patient on the other end of it, and therefore we make better decisions.