BOSTON, Mass.— Rite Aid's Health Dialog on Monday announced it will host a complimentary webinar, “Five tactical steps for successful implementation of shared decision making,” on Sept. 20 at 1 p.m.
Peter Goldbach, the company’s chief medical officer and a national authority on SDM, will provide strategic advice to help organizations execute effective shared decision making programs that reduce costs, improve outcomes and increase patient satisfaction.
“The most successful shared decision making programs have three characteristics: a keen understanding of individual members’ health needs achieved through population analytics, excellent support for on-boarding and the use of impactful, high-quality SDM tools and coaching,” Goldbach said. “We’ll be sharing key learnings from Health Dialog’s 20 years of SDM experience as well as best practices from some of the nation’s oldest and most successful SDM programs, which healthcare leaders are rapidly recognizing as an effective and member-beloved path to patient-centric care.”
Health Dialog’s SDM programs use proprietary analytics to identify individuals in a member, employee or patient population who are facing decisions about treatment for their preference-sensitive conditions. Health Dialog’s registered nurse health coaches provide personalized, on-demand guidance, helping patients use decision aids to choose the most appropriate treatment option. These programs save money through reductions in unnecessary surgeries and better outcomes for those who elect surgery. Research shows patients who use decision aids are happier with both their care and their provider.
The webinar will draw on key points from Goldbach’s recent white paper, “Implementing Shared Decision Making at the Point of Care.” Goldbach will outline five tactical steps providers and health plans must take to successfully implement shared decision making.