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Healthcare reform makes Rx waves overseas in China

10/12/2009

NEW YORK —As the healthcare-reform debate threatens to crowd out other political issues in the United States, China is pursuing a healthcare-reform program of its own, and at least one U.S. company sees yuan signs.

Headquartered in New York, retail pharmacy chain BioPharm Asia lately has expanded aggressively in China, planning to open more than 500 new stores in the country over the next couple of months, most of them in rural areas in the country’s northeast, south and southwest.

As one might expect, the retail pharmacy business in China differs markedly from its American counterpart. In China, retail pharmacies get most of their business from OTC products and traditional Chinese herbal medicine, while patients must go to hospitals to fill prescriptions, not to mention personal care products and sundries are few. But the government wants to reform that policy and allow pharmacies to dispense prescriptions as well, a change expected to take place over the next three years. Meanwhile, retail pharmacies have multiplied throughout the country.

“The push in pharmacy is a direct result of the government’s reform in its policy toward insuring its large, aging population,” BioPharm Asia managing director Ethan Chuang told Drug Store News. “It is a natural extension of the country’s trend towards capitalism.”

Chuang said the Chinese government’s push for healthcare reform, including plans to cover healthcare and drug costs for 90% of the population, will give the company, and the market as a whole, room to grow.

“Because the market capacity will be increased following the China New Medical Reform Scheme, the U.S.-based suppliers will [benefit] from this new policy,” Chuang said. “The OTC products would be selling well as more and more drugs will be selling through [the] retailing channel instead of hospitals.”

One chain appears to have foreseen changes in the industry a long time ago.

Based in Shenzhen—the city across the border from Hong Kong that was the launch pad for capitalism in mainland China—Nepstar now operates 2,312 stores, having started as one store in 1995. Last year, Nepstar expanded rapidly by acquiring smaller regional chains, such as the 42-store Kangjie Chain Drugstore Co. in the northern city of Qingdao, for $2.5 million; the 18-store Hui Ren Tang Pharmaceutical Co. chain in the southern city of Dongguan, for $300,000; and the New Century Medical’s 68 stores in the eastern city of Ningbo, for $4.1 million.

Nepstar has made hay by offering customer services vaguely reminiscent of those found at U.S. retail pharmacies. The Loyal Nepstar Customer Scheme, launched in 1999, now has 11 million members whose purchase and health information are entered into a database, allowing discounts and the accumulation of points they can exchange for gifts. Last year, the company partnered with China Merchants Bank and Lakala Beijing Billing Service Co. to install electronic payment kiosks, allowing customers to pay their credit card, mobile phone and utility bills.

Chuang estimated that 300,000 retail pharmacies exist in China, though the market remains largely fragmented compared with the brand-heavy U.S. market. BioPharm Asia hopes to open 5,000 stores around the country and become a leader in an industry that eventually could look more like the one here, dominated by a handful of key players.

“The trend…is toward brand recognition, and more diversified and larger pharmacies,” Chuang said.

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