Hy-Vee to utilize Agilence reporting solution

WEST DES MOINES, Iowa — Hy-Vee is looking to improve operations and reduce shrink, and to that end, will be deploying Agilence’s Retail 20/20 exception reporting tool.  

 

"While looking for a solution we were keen on finding one that could help us improve our in-store operations, while also making exception reporting a priority," said Darren Baty, SVP and chief information officer, Hy-Vee. "After seeing Retail 20/20 in action it became clear that we would be able to reduce shrink and improve our front end with this tool."

 

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota and Wisconsin.

 

"I am very happy to have Hy-Vee join our growing family of clients," said Russ Hawkins, CEO, Agilence. "Their selection of Retail 20/20 is a testament to our team's goal of building the best solution possible for retailers."

 

According to Agilence, the Retail 20/20 tool provides visibility into daily store operations to reduce fraud and operational inefficiencies.