New GoMo Health delivers personalized remote patient-engagement system

CLARK, N.J. — Gold Mobile, a provider of a cloud-based commerce and engagement platform, has announced the launch of its new healthcare division, GoMo Health.



This new division provides Medicaid, Medicare and commercial health plans, as well as healthcare providers, with a personalized remote patient engagement and care coordination communication system. GoMo Health will represent members and patients from dozens of existing healthcare clients, including many Medicaid plans, such as Riverside Health, Driscoll Health Plan, El Paso First Health Plan and Monroe Plan for Medical Care.



GoMo Health offers its proprietary Concierge Care, which integrates behavioral lifestyle engagement with evidence-based responses. GoMo Health specializes in providing personalized “voice of care” communications and offers packaged programs for high-cost and high-risk managed long-term care initiatives, including prenatal care, a baby’s first 15 weeks, childhood asthma, adult diabetes and behavioral health.



Using these Concierge Care programs, GoMo Health helps clients improve outpatient care results by encouraging lower utilization of emergency departments, promoting greater self-care and rewarding patient interaction. The platform also works to decrease engagement and staff costs by enabling nurse caseworkers and other staff to handle more members and patients, as well as achieve better overall outcomes as a result of increased member compliance and adherence with care plans.



To ensure effective communications, GoMo Health has crafted a repository of condition-specific and multilingual information, which has been broken down into bite-sized snippets for easier consumption and understanding. Included within this library is content from Harvard Health Publications and the expertise of more than 11,000 faculty physicians from 17 affiliated hospitals, the company stated.