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CIGNA launches health risk analysis program


BLOOMFIELD, Conn. CIGNA HealthCare, a medical benefit plan provider that covers 47 million worldwide, on Tuesday launched a “next generation” health assessment and predictive capabilities tool that will enable consumers to identify risky health behaviors and take recommended courses of action in an effort to avoid higher healthcare bills in the future.

CIGNA has coupled these capabilities with an online health coaching program in the areas of sleep, stress, nutrition and physical activity to help motivate and support people to address these risks.

Based on more than 30 years of research by Professor Dee Edington and researchers at the University of Michigan Health Management Research Center, the system, called the Trend Management System, analyzes an individual’s responses and clusters them into four main categories: low risk, risk-taking, biometric and psychological. It is programmed to recognize 34 dangerous risk combinations and predict—with an accuracy rating of 83 percent—how likely an individual is to face health problems that could lead to high health care costs in the next few years.

The analytics can help identify in priority order those risks or behaviors that an individual should address to prevent future health issues. The analytics also rank order individuals to help CIGNA better identify which individuals should be offered health coaching first, and help coaches determine the best approach to take to address an individual’s health issues.

“Taking a health assessment can be a good way to help people think about how their lifestyle could impact their health today and in the future,” stated Keith Dixon, president of CIGNA’s health solutions unit. “But the key to better health is action. That’s why our new health assessment system, online coaching courses and entire suite of health programs focus on helping people take action, week by week, one small step at a time, to make changes that will have lasting impact.”

According to a recent CIGNA survey, 87 percent of people reported they would value getting information that can predict risk for developing health problems, and 94 percent said they would be motivated to make healthy lifestyle changes if the assessment showed they were at medium or high risk for developing health problems.

CIGNA’s online or paper health assessment is an extensive yet simple questionnaire that asks an individual a variety of biometric, health and lifestyle questions. Included are topics such as blood pressure and cholesterol; smoking, exercise and sleep habits; diet and alcohol consumption; perception of health and stress; quality of life issues; seatbelt use and other behaviors; and questions about dental care, medications and vaccinations, and how illness and other factors have affected productivity and time off from work.

The system immediately creates a personal health assessment profile, which displays an overall wellness score from 50 to 100 and identifies the top three risks most likely to affect the individual within the next few years. The report offers recommended behavior changes to reduce the risks, and also tells individuals what they’re doing well right now.

Then, based on individual results, some are immediately and proactively invited to participate in one or more six- to eight-week online coaching programs focused on stress, sleep, nutrition or physical activity. Others are invited to participate in one-on-one coaching or counseling. The system, along with the existing CIGNA suite of services, provides the most appropriate action for each individual.

For a brief video demonstration of the health assessment tool and online coaching courses, visit

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