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People on the move…May 5

Important personnel changes you should know this week about CVS, Spartan Nash and more.

Drug Store News has rounded up all the retail pharmacy comings and goings to help keep you informed. Here are this week’s announcements.

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SpartanNash announces Arpen Shah as VP of merchandising strategy and analytics

Food solutions company SpartanNash has announced that Arpen Shah as vice president of merchandising strategy and analytics.

Shah will be responsible for merchandising strategy and analytics for the overall merchandising business and will lead promotional planning, shelf technology, category management and merchandising data analytics.

"Arpen is an astute and people-first merchandising executive who has a strong background in category management and analytics," said SpartanNash senior vice president, chief merchandising officer Bennett Morgan. "His expertise and relentless innovative drive will accelerate our customer-led merchandising transformation."

Shah joins SpartanNash from Essendant, where he served as senior director, merchandising enablement. Prior to Essendant, Shah held roles at US Foods, United Stationers and Canon. He earned his undergraduate degree in technical management from DeVry University and a Master of Business Administration in finance from Roosevelt University.


General Mills names Lanette Shaffer Werner chief innovation, technology officer

General Mills has announced Lanette Shaffer Werner has been named chief innovation, technology and quality officer, effective June 1, 2023. She succeeds Jodi Benson, who is retiring in July.

“Lanette has a proven track record of valued contributions, technical experience and engaging leadership, and I’m confident she will advance our pursuit of innovation across General Mills,” said Jeff Harmening, chairman and CEO, General Mills. “I’m incredibly grateful to Jodi for her 32 years of contributions to General Mills and our portfolio of beloved brands. She is known across the company as a thought leader and a champion of our consumer above all else, and I wish her well in her retirement.”

Shaffer Werner most recently served as vice president, ITQ, meals and baking solutions. She has held a variety of research and development roles in Frozen Desserts and Pillsbury, in addition to experiences in ingredient technology and strategy and innovation. She started with General Mills as a research and development intern, supporting Häagen-Dazs, in 1995.

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Ahold Delhaize nominates Jolanda Poots-Bijl as nominee for CFO and member of the management board

Ahold Delhaize announces today that its Supervisory Board has nominated Jolanda Poots-Bijl as a member of the Management Board. Following shareholder approval, she will assume the role of chief financial officer. 

Jolanda will join the company in mid-August as executive vice president finance and member of the executive committee. She will start as CFO on Oct. 1 after an induction period.

“Ahold Delhaize is a business that plays an important role in the daily life of many people, from the emphasis on affordable healthy eating to the transition of food retail into a more sustainable system,” Jolanda Poots-Bijl said. “Ahold Delhaize is, therefore in a good position to address some of the challenges of our time and I am honored to become part of the team. I look forward to getting to know the people, the business and the customers.”

Jolanda joins from offshore construction company Van Oord, where she has held the position of CFO since 2016. She has a long-standing finance career, serving as CFO in several global and listed companies ranging from European IT Service provider Ordina to international construction company Volker Wessels. In addition to her executive roles, Jolanda has extensive supervisory experience, serving on the Supervisory Board of companies such as AkzoNobel and Pon Holdings and, previously, Blokker. Jolanda is a Dutch national with economics and finance degrees from Erasmus University.

“I am excited that Jolanda will be joining our company,” Frans Muller, CEO of Ahold Delhaize, said. “She is a seasoned CFO with broad international working experience and a passion for digital transformation and sustainability. She has relevant experience in a wide range of sectors and brings finance leadership that can help us deliver our Leading Together strategy. She is a passionate leader with a keen eye for talent development and will be a strong addition to our Executive team. We look forward to welcoming her.”

CVS Health names Brian Kane president of Aetna

CVS Health has recently announced that Brian Kane will join the company as Executive Vice President and President of Aetna, effective Sept. 1, 2023.

Kane will become a member of the company's executive leadership team and report to CVS Health President and CEO Karen S. Lynch.

“Brian has a track record of bringing customer-driven innovations to the market and delivering strong operating improvements,” said Lynch. “His passion to simplify the health care experience will advance our strategy to improve health, lower costs and drive higher levels of engagement among our members.”

Kane will lead Aetna, the health care benefits segment of CVS Health that provides benefits and insurance solutions to employers, individuals and government entities, serving nearly 35 million people. He most recently acted as a strategic consultant to several leading private equity firms focused on health care services. Prior to that, Kane served as Chief Financial Officer of Humana and oversaw its primary care businesses. He also played a critical role in the formulation and execution of Humana’s strategy during his time with the company. Before joining Humana, Kane spent 17 years at Goldman Sachs in the investment banking division.

“CVS Health has a unique collection of assetsincluding the Aetna businessthat provide the opportunity to improve access to quality health care for all Americans,” said Kane. “My focus will be working with talented colleagues across the organization to help build on existing efforts to make health care simple, personalized and affordable.”

Dollar Tree, Inc. names Mike Kindy chief supply chain officer

Dollar Tree, Inc. has announced that Mike Kindy will be joining the organization as chief supply chain officer. Kindy has more than 34 years of management experience in retail logistics and operating distribution centers.

“Improving our overall operating efficiency is contingent on a strong, resilient supply chain,” said Rick Dreiling, chairman and CEO of Dollar Tree, Inc. “I’m pleased to have the opportunity to work with high-caliber leaders like Mike and the rest of our expert leadership team to drive improved supply chain performance, architect our next chapter of growth and create long-term value for all of our stakeholders.”

Prior to joining Dollar Tree and Family Dollar, Kindy served in multiple leadership roles for another large value retailer, most recently as the executive vice president accountable for supply chain strategy, which included transportation, distribution, demand chain, allocations, procurement and master data management. He has also held leadership positions at ConAgra Foods, Safeway and PricewaterhouseCoopers.

“Rick Dreiling is a phenomenal retail executive and joining this incredibly strong leadership team is a thrilling next stop in my career,” Kindy said. “I’m eager to work with the talented people of Dollar Tree and Family Dollar to reshape our supply chain, improve the associate and customer experience and contribute in a significant way to the company’s overall performance. Efficiencies and productivity improvements come from many placeswe’ll get to the next level by using the right data, analytics and automation to drive results.”

Ideal Image appoints Cheryl Hallinan as vice president, sales and operations

Ideal Image named Cheryl Hallinan to be vice president, sales and operations.

Hallinan has extensive experience building high-performing teams in the luxury retail and e-commerce spaces for companies such as The RealReal and LVMH and a strong record of driving profitability and growth, the company said. 

Reporting directly to Chief Consumer and Commercial Officer Scott LePage, Hallinan will lead national sales and operations efforts for Ideal Image as the company reimagines the aesthetics, beauty and wellness customer experience under the leadership of new CEO Sharon Leite.

“Cheryl Hallinan has exceptional leadership skills and a proven ability to drive growth and innovation and we’re delighted to welcome her to the Ideal Image team,” Leite said. “This is the first of a planned series of appointments of highly skilled leaders with exemplary records of success who will help us accelerate our growth as we deliver a new, elevated and holistic customer experience that’s welcoming, innovative and highly personalized.”

As VP, Hallinan will lead Ideal Image’s national sales and operations performance teams that connect customers with Ideal Image services and its team of licensed professionals. She will play a key role in creating new initiatives, scaling the business consistently across markets and expanding services as the company revitalizes its offering to deliver a more personal, aspirational luxury customer experience.

“I am thrilled to join Ideal Image and leverage my sales and luxury retail and e-commerce experience to lead the transformational efforts needed to deliver a best-in-class aesthetics and wellness experience,” said Hallinan. “The company has a huge opportunity for growth and I look forward to working with Sharon, Scott and the entire team as I focus on building and leading a world-class sales and operations organization.”

Scripta Insights expands leadership team with executive hires

Scripta Insights, the Rx Navigation company that guides self-insured employers, health plans and their members to prescription savings, has added Ferrin Williams as chief pharmacy officer and Ashley Moyer as senior vice president of growth.

“We’re excited for this new chapter at Scripta with Ferrin and Ashley, who are eager to use their proven industry expertise to make a real difference in improving patient outcomes through greater medication choice and access to affordable options,” said Eric Levin, CEO, Scripta Insights. “With their skillsets and confidence in our revolutionary technology, our business is ready to pursue significant expansions that ensure our clients, and their members, uncover unprecedented prescription savings opportunities.”

Williams joins Scripta with more than 15 years of experience in the pharmacy industry, bringing a unique perspective that spans the retail pharmacy, pharmacy benefit manager and broker/consulting sectors, the company said. Her expertise ranges from pharmacy operations and services to innovative clinical programs, pharmacy audit, alternative payer funding and specialty drugs.

At Scripta, Williams leads the clinical strategies organization at Scripta responsible for devising innovative cost-containment strategies for prescription drugs, ensuring Scripta clients, members (and their providers) are provided with best-in-class clinical insights and tools. 

Moyer brings more than 20 years of business development experience to Scripta after working in the pharmacy benefits and human capital management industries, with a focus on technology solutions. She also has significant experience leading and training internal sales teams, the company said.

As SVP of growth, she develops and implements comprehensive sales strategies that ensure Scripta meets or exceeds its revenue goals. Moyer is responsible for strategically positioning and selling Scripta Rx navigation solutions to drive growth in the self-insured and health plan channels.

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