Fruth Pharmacy implements Innovation's PharmASSIST Symphony workflow technology
JOHNSON CITY, N.Y. — Innovation, makers of PharmASSIST pharmacy automation solutions, has announced that Fruth Pharmacy has purchased the firm’s PharmASSIST Symphony workflow management and process optimization software for a new central fill site in Nitro, W. Va.
The central fill site will process most of the refill prescriptions for the retail chain’s 26 pharmacies throughout West Virginia and Ohio.
“Our goal is to launch a new central fill site to help ease the burden of prescription filling on our in-store pharmacies and free up staff to better provide patient counseling and immunization services,” stated Tim Weber, VP of Fruth Pharmacy. “We have a unique scenario in which we can redeploy existing in-store robotic dispensing and pharmacy management technologies. We can then augment these key components with the Symphony high-volume workflow software, which will serve as the control center for the site’s prescription filling, order management, packaging, and delivery.”
Fruth customers can still expect same-day service at their local pharmacy. Weber said in most cases a patient’s refill will be enrolled in an auto-fill program and be ready and waiting for them at the store two-to-three days before the prescription is due to run out.
“Innovation was a great fit for us because of their willingness to work with our existing technologies and bring it all together for us,” stated Weber. “We are also very impressed with their Symphony high-volume capabilities, and are looking forward to bringing the central fill site to fruition.”
“The sheer flexibility of our various automation and software solutions, along with our professional services skill set, enables us to work with any type of pharmacy in any situation,” added Doyle Jensen, VP, global business development. “In this case, we’re helping Fruth Pharmacy leverage their investment in existing technologies and augment them with next generation, high-volume workflow management.”