Genoa marks telepsychiatry milestone
Behavioral health pharmacy and telepsychiatry company Genoa, a QoL Healthcare Company, has reached a big number with its remote psychiatry offering. The Tukwila, Wash.-based company announced Tuesday that it had facilitated more than 100,000 telepsych consultations on its video conferencing platform.
Genoa attributes the milestone to its recent buildup of its telepsychiatry operations, which grew to include 35 in 2017 from 20 at the start of the year, and included 250 providers. In 2017, the company grew to serve more than 2,500 patients per week.
“The need is clear. One-in-5 Americans has a mental illness, and one-in-17 has what is considered a serious and persistent mental illness such as schizophrenia, bipolar disorder or clinical depression. Getting care quickly can be a matter of life and death,” Genoa Telepsychiatry general manager Samir Malik said. “Unfortunately, more than 80 million Americans live in areas that do not have enough psychiatrists. This shortage contributes to nearly sixty percent of individuals who have an active mental illness failing to seek care.”
The company’s platform is able to reduce wait time for an appointment by as much as 30%, Genoa said, adding that it integrates workflows and reduces the need for extra communication among the care team.
“Eighty-five percent of our patients come back for follow-up visits. They really appreciate the service,” Malik said. “By empowering patients with greater choice in location and time, telepsychiatry helps tear down treatment barriers and reduce stigma – a key factor that keeps many from ever seeking care.”
Genoa attributes the milestone to its recent buildup of its telepsychiatry operations, which grew to include 35 in 2017 from 20 at the start of the year, and included 250 providers. In 2017, the company grew to serve more than 2,500 patients per week.
“The need is clear. One-in-5 Americans has a mental illness, and one-in-17 has what is considered a serious and persistent mental illness such as schizophrenia, bipolar disorder or clinical depression. Getting care quickly can be a matter of life and death,” Genoa Telepsychiatry general manager Samir Malik said. “Unfortunately, more than 80 million Americans live in areas that do not have enough psychiatrists. This shortage contributes to nearly sixty percent of individuals who have an active mental illness failing to seek care.”
The company’s platform is able to reduce wait time for an appointment by as much as 30%, Genoa said, adding that it integrates workflows and reduces the need for extra communication among the care team.
“Eighty-five percent of our patients come back for follow-up visits. They really appreciate the service,” Malik said. “By empowering patients with greater choice in location and time, telepsychiatry helps tear down treatment barriers and reduce stigma – a key factor that keeps many from ever seeking care.”