NASHVILLE, Tenn. — The Little Clinic, introduced “We’ll Hold Your Spot,” an online tool that allows consumers to reserve a spot in line before they get to a clinic.
The wholly-owned subsidiary of Kroger launched this service at 215 of its clinics located inside select Kroger, Dillons, Fry’s, Jay C and King Soopers in 10 states.
To reserve their spot in line, customers log onto www.TheLittleClinic.com and select their clinic location. They will immediately see what the current wait time is and, if needed, they can click on "We'll Hold Your Spot," provide basic information, and receive a unique registration code and approximate time to come to the clinic.
"'We'll Hold Your Spot' is an extension of our ongoing customer-first approach, a commitment we share with our parent company," said Margaret Lewis, innovation manager of The Little Clinic. "In today's market, consumers want quality care but they want it on their schedule. This initiative is just another example of how The Little Clinic is a leader in being responsive to our valued patients by providing them an easier way to access healthcare so they can continue to live healthy lives."
The Little Clinic locations are staffed with board-certified nurse practitioners and physician assistants authorized to diagnose, treat, and write prescriptions for many common illnesses such as bronchitis, sinus infections, seasonal allergies and the flu. The clinics also provide a wide selection of additional wellness services such as physicals, health screenings, tobacco cessation, and a number of vaccinations. The Little Clinic provides care for the entire family from age 12 months and up (18 months and up in the state of Mississippi and 24 months and up in the state of Kentucky), seven days a week, including evenings. Clinics accept both insured and self-pay patients.
"The premise of our company is to serve the well-being of our customers and 'We'll Hold Your Spot' does just that," said Lewis. "We don't require patients to use this tool and walk-ups are always welcome. For those, however, who want to go ahead and reserve a place in line before heading to the clinic, this is a new customer-friendly, easy-to-use option."