McKesson Patient Relationship Solutions launches patient savings tool [email protected]

SCOTTSDALE, Ariz. — McKesson Patient Relationship Solutions on Wednesday announced the successful launch of [email protected] to provide pharmacists with a timely, convenient means of providing patient savings and enhanced care at the point of dispensing. [email protected] provides pharmacists with in-store online access to co-pay savings offers for a growing list of medications across a range of therapeutic classes, including diabetes, hypertension, respiratory, cardiovascular and gastrointestinal diseases.


The solution will be available initially at more than 10,000 pharmacies, including Health Mart pharmacies, chain store networks, and independent pharmacies around the country. The number of participating pharmacies is expected to increase to more than 20,000 pharmacies by early 2015.


“While physicians remain a primary source for patients to learn about the availability of medication savings programs, an increasing number of patients are seeking information from their pharmacist," stated Derek Rago, VP and general manager for McKesson Patient Relationship Solutions, a division of McKesson Corporation dedicated to improving health outcomes by increasing patient adherence to prescribed medication regimens. "According to recently released McKesson research, more than one-third of patients indicated that they have asked their pharmacist about lower cost medications and 71% indicated they would be more likely to fill their prescription if the pharmacist provided a medication savings card or coupon,” he reported. “In one click, pharmacists have instant access to a growing list of online brand offers through [email protected], helping them meet the needs of patients seeking co-pay savings offers at the pharmacy, providing affordable prescriptions and ultimately improving patient adherence.”


“I often sit down with my patients to search manufacturer websites for brand coupons to address their financial needs. The [email protected] solution allows me to deliver that same quality care in a timely manner, allowing for greater focus on patient needs beyond financial,” said John Kross, owner, Pill Box Health Mart Pharmacy, Pembroke Pines, Fla.


From a single destination and within current pharmacy workflows, [email protected] provides pharmacists with convenient, one-stop access to adherence support tools to encourage better health outcomes for their patients. Ideal for reaching patients who may not be aware of, or have access to co-pay savings offers and loyalty programs, the program provides pharmacists with a means to help patients start and stay on their prescribed therapy and improve health outcomes.


MPRS also announced that it has recently released a whitepaper outlining the growing role of pharmacists in medication adherence and quality patient care based in part on new patient research commissioned by MPRS which identified emerging trends in medication adherence, the use of co-pay cards, and attitudes towards physicians and pharmacists. Download “The Transformation of Pharmacy: Understanding and Leveraging the Rapidly Changing Retail Environment” whitepaper from McKesson here.