MphasiS, WordDoc partner to create self-service solution for health plans, members

PHOENIX MphasiS Healthcare Solutions and WorldDoc have entered into a partnership, under which WorldDoc will integrate its online health assessment and preventive tools with MphasiS’ online self-service solution. This will allow both companies to offer a more complete solution to health plans, third party administrators and employers.

Under the deal, WorldDoc will use MphasiS’ WEBeci solution to streamline access toward its health management system to allow users to have access to more information and tools with a single user ID and password. WEBeci offers automation communication between a health plan and users and will help WorldDoc users reduce their costs and improve their operations. WEBeci, for example, allows providers and plan members to check claim status; verify insurance eligibility; print benefit plan documentation; search for and view provider information; and perform various enrollment functions over a dedicated, secure, private-labeled website.

The partnership with WorldDoc offers WEBeci clients access to a wide range of decision support tools, allowing users to assess health risks; evaluate symptoms to learn when self-care options are safe and when they should seek immediate medical attention; compare prescription prices and find generic alternatives to medications; maintain online personal health records; research conditions and treatments in an extensive online library written by physicians.

“The partnership with MHS helps consumers bridge the information silos between claims systems, benefit plans, personal health records and medications,” according to Rahul Singal, president and chief executive officer of WorldDoc. “MHS’ leading-edge technology platform greatly increases the value of our products and the experience of members to our joint customers.”