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VoicePort unveils CLARO, new website


ROCHESTER, N.Y. — VoicePort on Monday introduced CLARO, a rebranding of its PharmaPhonetics suite of pharmacy solutions. The rebranding is aimed at reflecting the evolution of the platform from an earlier focus on communication to its current state as an analytics and patient intervention application. 


“We are committed to leveraging our technology and expertise to deliver cutting--edge solutions to our clients in order to support their patient adherence strategies,"  VoicePort VP business development, North America, Alphonse J. Sasso said. "Our effort to completely rebrand our pharmacy solutions exemplifies the significant additions we have invested into our portfolio to accomplish this approach.”


Besides inbound and outbound IVR services, Claro includes solutions for medication synchronization, an appointment scheduler and "Meducation" resources — detailed instructions on over 90% of the most commonly prescribed medications to help improve patient health literacy and adherence. 


Alongside the rebranding, VoicePart unveiled a redesigned website that explains the company and its pharmacy offerings, as well as its CircPort suite of circulation services solutions. 


“We knew it was time for our website to reflect our passion, our technology, and our commitment to innovation,” VoicePort president and CEO Chris Mann said. "The new site is easy to use, provides critical information for partners, existing and prospective clients, and allows our colleagues and competition to know exactly who we are and what we do. We are extremely proud of this project and believe it positions us well among the competition in the automation and customer service space."



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