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AllianceRx Walgreens Prime taps Inovalon for cloud-based specialty Rx capabilities

6/26/2018
AllianceRx Walgreens Prime, which was formed in 2017 through a collaboration between Walgreens and PBM Prime Therapeutics, has inked a five-year engagement with tech company Inovalon.

Under the agreement, announced on Tuesday, Inovalon will provide cloud-based specialty pharmacy capabilities though its ONE Platform. According to Inovalon, the platform’s capabilities allow for AllianceRx Walgreens Prime to be significantly differentiated in the marketplace, reducing time-to-fill and costs and improving quality assurance, while empowering advanced functionality, greater flexibility, operational efficiency, and a focus on clinical and quality outcomes.

Referred to as ScriptMed Cloud, the specialty pharmacy configuration of the Inovalon ONE Platform leverages a wide array of existing proprietary technology toolsets within the platform (known as components) as well as a module of eight newly developed components that leverage Creehan specialty pharmacy expertise engineered in cloud native-microservice architecture.

Examples of features enabled through the platform include:

  • Sophisticated clinical protocols powered by patient-specific data and advanced analytics;

  • Extensive connectivity with EHRs, HIEs, payer systems, and provider sites to speed necessary data capture and authorization processes;

  • Modular design allowing health plans and provider systems to integrate more easily with in-house capabilities and other third-party pharmacy solutions;

  • Real-time analytics and data accessibility to timely inform clinical interactions and improve patient experience;

  • Simultaneous multi-stakeholder coordination enabling parallel processes related to each unique patient’s needs, materially accelerating time-to-fill improvements;

  • Real-time process coordination of patient-level and provider-level data with elements of care management, referral management, order fulfillment, order management, inventory management, revenue cycle management, and relevant contract management supporting payer and pharmaceutical manufacturer requirements; and

  • Highly granular business intelligence tracking and reporting to deliver insights on system, financial, clinical, and operational status and performance in real time.


Preparation for ScriptMed Cloud began during the summer of 2017, with subsequent expansions of Inovalon’s cloud data centers and cloud-based software design and development. Unique to the project launch is the simultaneous support of enterprise software during the phased delivery of cloud-based functionality. When completed, all of the AllianceRx Walgreens Prime’s operations will be run from the Inovalon cloud-based platform.

“We are committed to bringing the industry’s most advanced capabilities to the marketplace for our clients and their patients,” said Joel Wright, chief executive officer of AllianceRx Walgreens Prime. “With the rising focus on quality, costs, and patient experience, we are excited about our relationship with Inovalon and the differentiation we will bring to the market together.”

“The application of sophisticated data-driven capabilities in specialty pharmacy is critical not only to operating efficiently, but also to delivering the best possible experience and outcome for patients,” added Jim Adams, chief information officer of AllianceRx Walgreens Prime. “Inovalon stands out not only in their achievement of truly industry-leading cloud-based capabilities, but also in their appreciation of the patient and the impact that we can achieve together.”

In addition to supporting AllianceRx Walgreens Prime’s existing portfolio of business, the engagement is also designed as a collaboration to facilitate the identification and joint delivery of specialty pharmacy platform services across the marketplace. As many health plans and provider systems are exploring ways to decrease costs, increase market differentiation, and service their respective patients and members, AllianceRx Walgreens Prime and Inovalon will collaborate to support these potential clients’ needs together.

“For years we have worked together with the specialty pharmacy marketplace to deliver solutions that achieve both industry-leading capabilities and patient-focused care,” said Sean Creehan, president and general manager of Inovalon’s specialty pharmacy software business. “The introduction of ScriptMed Cloud elevates this focus to a whole new level, adding tremendous advancements in functionality and performance that accelerate speed-to-value and enables the improvement of patient care, which is at the core of our mission and why we come to work each day.”
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