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FlavoRx receives H-E-B pharmacy’s 2018 Service Supplier of the Year award

FlavoRx was awarded H-E-B pharmacy’s Service Supplier of the Year at the 2018 H-E-B pharmacy conference, held on September 25 to 27. The H-E-B Pharmacy Service Supplier of the Year award honors companies that provide products and services that allow H-E-B Partners to service their customers safely and efficiently, stay ahead in the industry, and maximize their workforce thru innovative programs, and automation.

“Over the past year FlavoRx has partnered with us to streamline our routine maintenance on their product and also enhanced their safety measures to surpass standards, to ensure we have the most pure water possible," HEB director, pharmacy professional services, marketing, and strategic initiatives, Donna Montemayor said. "They have collaborated with our marketing team to develop more awareness of flavorings as a tool for better health outcomes, and have installed new, more efficient versions of their machines to make it easier for our Partners to serve our littlest Texans. In addition, our Account Representative, Natasha Siedsma, is proactive, collaborative and extremely responsive.”

H-E-B and FlavoRx have partnered on service offerings in the pharmacy space for over ten years. In 2017, H-E-B made a decision to use the FLAVORx medication flavoring service as part of a strategic initiative to deliver more value to their customers and improve health outcomes, while also giving children a fun and interactive experience at the pharmacy.

H-E-B rolled out this initiative with their campaign “It Shouldn’t Taste Bad to Feel Better” which focuses on making custom medication flavoring available to all pharmacy customers at no charge. They coupled this initiative with an investment in automated dispensing technology aimed at minimizing wait times for customers when they arrive at the pharmacy to pick up medications. The results have exceeded expectations, with thousands of more Texans taking advantage of a custom-medication flavoring than ever before, according to the company.

“We are thrilled to receive H-E-B Pharmacy’s Service Supplier of the Year award”, FlavoRx president and CEO Stuart Amos said in a statement.“This partnership has been a win for all involved – for FLAVORx, for H-E-B Pharmacy, and especially for parents and children across Texas."
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