Kroger expands Instacart delivery partnership to QFC divisions

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Kroger expands Instacart delivery partnership to QFC divisions

By Gisselle Gaitan - 12/04/2017
Home delivery service will now be available from Kroger’s QFC divisions, located in Puget Sound, Wash., and Portland, Ore. The company is once against partnering with Instacart, a key driver in the grocer’s Restock Kroger Plan: Expand Partnerships to Create Customer Value and Redefine the Food and Grocery Customer Experience.

"By offering home delivery in addition to in-store shopping and online ordering for curbside pickup, we are listening to our customers who are telling us they want the convenience of shopping anyway they choose," said Suzy Monford, president of QFC. "We know that our customers are busier than ever but still want to feed their families fresh, healthy foods that are available at low prices. This new partnership allows our customers to have their groceries delivered to their doorsteps as soon as two hours after placing an order."

QFC delivery powered by Instacart will allow customers to place orders from 4,000 available products – including perishables, by building a digital cart. A delivery window from 9 am to midnight will be available, with a home delivery fee will be waived for first-time customers.

"Instacart customers prefer doing their online grocery shopping from local stores, where they know the products," said Andrew Nodes, vice president, retail accounts for Instacart. "We are thrilled to partner with QFC to give our customers in Portland and Seattle a new convenient option for shopping at their favorite local QFC store."