Walgreens’ Find Care platform to support diabetes, asthma patients

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Walgreens’ Find Care platform to support diabetes, asthma patients

By Sandra Levy - 07/22/2019
Walgreens is expanding its Walgreens Find Care platform.

New additions to the platform include chronic care management, featuring connected devices and digital therapeutic solutions for patients with diabetes, asthma and chronic obstructive pulmonary disease.

In addition, one year since launch, several new healthcare offerings from existing and new partners have been added to the platform.

Walgreens Find Care has added leading diabetes, asthma and COPD device manufacturers, Dexcom and Propeller Health, to its digital platform. Through these new collaborations, Walgreens Find Care users with diabetes, asthma or COPD can learn how to simplify and centralize critical health information with state-of-the-art health monitoring devices.

“Our research shows that Walgreens customers are looking for new, convenient and affordable ways to understand and manage their healthcare needs,” Giovanni Monti, vice president and director of healthcare innovation at Walgreens Boots Alliance, said. “Walgreens Find Care delivers on our commitment to help customers improve their health by bringing together curated, proven, omnichannel health care solutions. We believe that by integrating connected care devices, digital therapeutics and the pharmacy experience, we’ll help individuals better manage their chronic conditions, while also lowering the overall cost of care.”

On the Walgreens Find Care platform, diabetes patients can learn how to better manage their condition with the Dexcom G6 Continuous Glucose Monitoring System. The Dexcom CGM uses a slim sensor to continuously measure glucose levels just beneath the skin and send data wirelessly to a display device though a transmitter, giving patients real-time glucose data without the need to prick their finger. The water-resistant sensor can be worn up to 10 days, and patients will be able to share data with their family or care team. Once the sensor is active, patients also can receive customizable alerts and alarms warning of pending highs/lows. Dexcom CGM is proven to lower A1C and reduce hypoglycemic events, the company said.

Asthma and COPD patients also can find solutions to help them better manage their chronic condition on the platform. Patients can learn about and enroll in Propeller, which works by attaching a sensor to their existing inhaler. The sensor tracks medication usage and location data, and delivers insights to the patient via the Propeller mobile app. These insights include medication adherence reminders, air quality forecasts, symptom insights, and tips to help them self-manage their disease. With the patient’s consent, Propeller can communicate to the patients' physicians to show how patients are doing between appointments and share insights on their disease management.

In addition, within the Propeller mobile app, patients can refill their inhaler prescription at a Walgreens pharmacy through the “My Pharmacy” feature.

Introduced in July 2018, the Walgreens Find Care platform helps connect the company’s millions of mobile and online customers and patients to healthcare offerings and a growing selection of recognized providers. Since launching, Vanderbilt Health, Aspen Dental, Partners in Primary Care, Norton Healthcare, Community Health Network and Houston Methodist have joined the portfolio of national and local organizations providing such health services as primary care, telehealth and dental care.