Wegmans expands curbside grocery pickup to all Rochester, N.Y., stores

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Wegmans expands curbside grocery pickup to all Rochester, N.Y., stores

By Sandra Levy - 02/26/2019
Wegmans is offering shoppers in all Rochester, N.Y., stores the convenience of ordering their groceries online and picking them up at curbside.

Wegmans introduced curbside grocery pickup locally last March at its Pittsford store, and in September at the Chili-Paul Wegmans. The expansion of the service to all remaining Rochester stores started last week and will be completed by Feb. 28.

“Our customers are busy, so when it comes to grocery shopping, they appreciate a range of options that allows them to get the task done with ease, when and how they want,” Wegmans e-commerce group manager Erica Tickle said. “Now, it’s as simple as placing your order online and picking it up curbside at your convenience, all with no additional delivery fee or tipping.”

Wegmans’ curbside pickup service is offered in partnership with Instacart. Customers can visit instacart.wegmans.com or log on to the Instacart app to shop, select a pickup time and pay for their order. Customers will receive an order confirmation with instructions and a phone number to call when they are within 10 minutes of the store. Upon arrival, customers simply pull into the designated curbside pickup lane and a Wegmans employee will load their groceries into the car.

There’s a $10 minimum for curbside pickup. Once shopped, orders are held in a temperature-controlled staging area inside the store until customers arrive. Wegmans delivery, powered by Instacart, is available throughout the company’s six-state footprint, and now starts at $3.99 — or free for Instacart Express Members — on orders of $35 or more. For delivery and pickup, Wegmans adds a price increase to items ordered to cover the cost of Instacart shopping services.

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