Rite Aid enlists Instacart for front-end delivery

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Rite Aid enlists Instacart for front-end delivery

By David Salazar - 05/13/2020

Rite Aid has unveiled a partnership with delivery company Instacart to deliver front-end healthcare and grocery items. Shoppers now can order front-end items using Instacart from all of Rite Aid’s more than 2,400 locations in 18 states.

"At Rite Aid, we are focused on providing our customers and communities with the essentials they need during these unprecedented times," said Jim Peters, Rite Aid COO. "To further enhance our services, we have teamed up with Instacart to offer our customers another convenient method of shopping at Rite Aid from the safety and comfort of home."

Currently, all Instacart orders default to contactless delivery, in which Instacart shoppers leave a consumer’s order at their door to maintain social distance and allow customers to receive deliveries safely.

"We know people and families are depending on delivery to get their groceries and household essentials now more than ever, and we're proud to partner with Rite Aid to offer customers another stay-at-home shopping alternative in the wake of COVID-19," said Nilam Ganenthiran, president of Instacart. "Bringing Rite Aid's broad selection of healthcare and grocery products online will give customers more access to the goods they need, delivered directly from the store to their door."

Though the Instacart delivery options exclude prescriptions, Rite Aid said that it is working to make home delivery and pick-up options easier for patients, with each location offering options for drive-thru, curbside pickup or home delivery.