Rite Aid kicks off hiring blitz, expands store safety efforts

Rite Aid has announced big hiring plans, as well as new steps to respond to the COVID-19 pandemic. The Camp Hill, Pa.-based retailer said it would be hiring 5,000 full- and part-time associates nationwide to support its stores and distribution centers, including cashiers, pharmacy technicians and DC associates. 

As it looks to grow its workforce, Rite Aid said that it also has created a “Hero Program” to recognize associate efforts to provide for their communities. Among the components of the “Hero Program” is an extension of the $2-per-hour increase in wages for hourly associates through May 2. Additionally, store management, including pharmacists, have received a “Hero Bonus” of $1,000, and the company bumped its employee discount up to 35% through at least the end of April. 

Rite Aid also has a “Pandemic Pay” policy that focuses on compensating workers diagnosed with COVID-19 or quarantined because of exposure. Rite Aid said it has been allowing associates to wear masks and gloves, and is in the process of installing Plexiglass sheileds at pharmacy and front-end counters to offer more protection for associates and customers. It also has designated 9 a.m. to 10 a.m. every day as senior shopping hour to limit exposure for vulnerable shoppers 60 years old and older. Additionally, wellness+ rewards members 65 years old and older can get a 30% discount every Wednesday in April. At checkout, the retailer has marketed floor areas near pharmacy and front-end checkouts with tape to ensure 6-ft. social distancing. 

Across its stores and distribution centers, Rite Aid said it is following enhanced cleaning and sanitization efforts meant to prevent the spread of carious viruses, both from a third-party service and by associates throughout the day in high-traffic areas. 

"Rite Aid is on the front lines in helping Americans cope with the COVID-19 pandemic," said Heyward Donigan, president and CEO of, Rite Aid. "We are working around the clock to ensure we are doing our part to provide Rite Aid's associates, customers, and communities with what they need during these unprecedented times - from medication delivery to ensuring clean, safe and stocked stores. I couldn't be more proud of the tireless work and dedication of the entire team - from our store associates and pharmacists to all those in our distribution facilities and across our supply chain. They have shown the true meaning of teamwork and commitment to meet the challenges our neighbors and country are facing, and I thank them."

With its RediClinic business, Rite Aid has launched RediClinic@Home telehealth visits, making it easy for patients to reach a practitioner via phone, tablet or computer. They currently are offered in Delaware, Pennsylvania and Texas. The company said most insurance is accepted, or patients can pay $49 for a visit.